Inventory Acquisition Coordinator - Charlotte, NC

Enterprise Holdings•Charlotte, NC

17h•$24 - $25•Remote

About The Position

The Inventory Acquisition Coordinator (IAC) supports the dealer inventory acquisition process for our clients through evaluating vehicle options, facilitating competitive negotiations, and making recommendations based on inventory and pricing in an assigned region. The IAC collaborates with multiple internal departments to ensure a timely, competitive, and seamless experience for the client.

Requirements

Must reside in Charlotte, NC or the surrounding NC counties
Must have 4+ years of client, sales, or vendor support experience in a professional and/or administrative environment providing client communication
Must have 4+ years of demonstrated success in conducting difficult conversations, analyzing data to make recommendations and negotiating problem or conflict resolutions
Must have basic computer skills (Word, Excel and Power Point)
Must have the ability to meet all work from home technical requirements
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
Must have reliable and consistent high-speed internet access provided by a terrestrial cable or fiber provider (no DSL or satellite)
High-speed Internet connection with a minimum validated upload speed of 5Mb and download speed of 25Mb is required. Connection latency must be less than 100ms. (Please validate using a speed test tool such as http://www.speedtest.net/)

Nice To Haves

Ethics and Values
Building Relationships
Communication
Customer Service
Detail Oriented
Planning and Organizing
Problem Solving
Results Oriented

Responsibilities

Maintain the stock vehicle process from vehicle acquisition to delivery and payment, ensuring a positive client experience throughout the process
Serve as the stock vehicle main point of contact for groups, clients, and dealers in an assigned region as it relates to vehicle requests, specification and pricing analytics, aftermarket equipment installation, and temporary tags
Provide recommendations to clients related to inventory acquisition, evaluating vehicle options, specifications, pricing, and aftermarket modifications
Provide regular updates to the field regarding delivery, inventory challenges, and general vehicle inventory guidance
Identify and communicate optimal alternatives including incentive-based factory ordering, industry trends, and/or extensive after-market
Audit and analyze dealer buy breakdowns, validate incentives, and negotiate options pricing as needed
Ensure dealer invoices and other documents adhere to contract and purchase agreement and meet clients’ needs based on provided specifications
Coordinate documents and purchasing process with dealers from start through payment resolution, including issuing purchase orders, updating internal systems, uploading documents to internal document management systems, and appropriate follow-up
Facilitate ongoing collaboration between internal stakeholders and external dealer database, leveraging long-term relationships to best serve our clients and strengthen our brand
Partner with internal leadership on escalated dealer issues, trends, and proactive dealer relationship management
Collaborate with internal teams to monitor client and vendor experience with dealer stock acquisitions, ensuring competitive pricing and timely delivery
Seek to improve job performance through self-assessment, skill development, training and goal setting
Maintain a regular and reliable level of attendance and punctuality
Perform miscellaneous job-related duties as assigned