Intraocular Lens (IOL) Coordinator

University of Utah Health•Salt Lake City, UT

About The Position

This position coordinates the IOL program at the John A. Moran Eye Center. The IOL Coordinator works closely with the biometry team to track and ensure quality outcomes, perform advanced calculations, and serve as a liaison between the surgery center and clinic. The role also supports patient education, provider communication, surgical preparation, and quality improvement activities.

Requirements

Five years of applicable experience in the medical field.
Current RQI Healthcare Provider eCredential through the University of Utah Health RQI system; must be obtained within 30 days of hire.
JCAHPO certification as an Ophthalmic Technician (COT).
Any additional license requirements determined by the hiring department.
Ability to perform the essential functions of the job.
Demonstrated human relations and effective communication skills.
Ability to ensure proper care, maintenance, and coordination of ophthalmic supplies and equipment.
Strong organizational and follow-through skills.
Ability to work efficiently and independently with motivation and attention to detail.
Professional, mature demeanor.
Commitment to excellent customer service.
Ability to assimilate data from various sources.
Active listening skills and ability to express empathy.
Ability to quickly learn procedures and processes.
Ability to prioritize and multitask in a fast-paced environment.
Ability to develop relationships with patients, guests, and coworkers.
Knowledge of and ability to practice HIPAA regulations and protect patient information.
Ability to meet the position’s physical and working-condition requirements, with or without accommodation.

Nice To Haves

Extensive surgical/OR experience.
Experience as a Certified Ophthalmic Technician.
JCAHPO certification as an Ophthalmic Surgical Assistant (OSA).

Responsibilities

Review all patient scans prior to surgery.
Schedule patients for repeat scans or rescans.
Track outcomes and perform system-wide quality assurance reviews.
Coordinate training efforts with the Education Coordinator.
Perform biometry for patients scheduled under “IOL Coordinator” in the database.
Coordinate the availability of IOLs for outside surgeons’ requests and deliver biometry data and results to outside providers.
Coordinate the biometry team’s efforts to meet needs in the clinic and surgery center.
Communicate lens options to providers and patients.
Perform and upload advanced calculations.
Act as a liaison and collaborate across services between the surgery center and clinic.
Provide each provider with an overview of IOL cases the day before surgery.
May maintain IOL inventory and database by overseeing procurement, consignment, and lens allocation.
Set up and maintain surgeon lens and calculation preferences using Lenstar, IOL Master, and HICSOAP.
Educate patients about IOLs and expected outcomes.
Manage optimization projects through statistical analysis of surgical outcomes.
Function as a Surgical Counselor when appropriate.