Intraocular Lens (IOL) Coordinator

University of Utah Health•Salt Lake City, UT

About The Position

The Intraocular Lens (IOL) Coordinator coordinates the IOL program at the John A. Moran Eye Center. The role works closely with the biometry team to track and ensure quality outcomes, perform advanced calculations, and serve as a liaison between the surgical center and clinic. The position is part-time at 20 hours per week. The coordinator reviews patient scans, performs biometry and advanced calculations, coordinates lens availability and communicates lens options and expected outcomes to providers and patients. The role also coordinates the biometry team's work across the clinic and surgery center, supports training and quality assurance, and may oversee IOL inventory and procurement. When appropriate, the coordinator also functions as a Surgical Counselor.

Requirements

Five years of applicable experience in the medical field.
Current RQI Healthcare Provider eCredential through the University of Utah Health RQI system; must be obtained within 30 days of hire.
JCAHPO certification as an Ophthalmic Technician (COT).
Meet the essential functions of the job.
Demonstrated human relations and effective communication skills.
Ability to ensure proper care, maintenance, and coordination of ophthalmic supplies and equipment.
Strong organizational and follow-through skills.
Ability to work efficiently and independently with motivation and attention to detail.
Professional, mature demeanor.
Passion for excellent customer service.
Ability to assimilate data from various sources.
Active listening skills and ability to verbalize empathy.
Ability to quickly learn new procedures and processes.
Ability to prioritize and multitask in a fast-paced environment.
Ability to develop relationships with patients, guests, and coworkers.
Knowledge of and ability to practice HIPAA regulations and protect patient information.
Any additional license requirements determined by the hiring department.

Nice To Haves

Extensive surgical or operating room experience.
Experience as a Certified Ophthalmic Technician.
JCAHPO certification as an Ophthalmic Surgical Assistant (OSA).

Responsibilities

Review all patient scans prior to surgery.
Schedule patients for repeat scans or rescans.
Track outcomes and perform system-wide quality assurance reviews.
Coordinate training efforts with the Education Coordinator.
Perform biometry for patients scheduled under “IOL Coordinator” in the database.
Coordinate IOL availability for outside surgeons’ requests and deliver biometry data and results to outside providers.
Coordinate the biometry team’s efforts to meet clinic and surgery center needs.
Communicate lens options to providers and patients.
Perform and upload advanced calculations.
Act as a liaison and collaborate between services in the surgery center and clinic.
Provide each provider with an overview of IOL cases the day before surgery.
May maintain IOL inventory and database by overseeing procurement, consignment, and lens allocation.
Set up and maintain surgeon lens and calculation preferences in Lenstar, IOL Master, and HICSOAP.
Educate patients about IOLs and expected outcomes.
Manage optimization projects through statistical analysis of surgical outcomes.
Function as a Surgical Counselor when appropriate.