ICE Field Clinical Specialist 2 - California

Siemens Healthineers

1d•Onsite

About The Position

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions. This role provides deep technical knowledge in an assigned portfolio and advises both the sales organization and customers on capabilities and options for effectively using and integrating Siemens products. The Intracardiac Echocardiography (ICE) Clinical Specialist (ICS) is accountable for providing technical and clinical product support to health care providers and laboratory staff for diagnostic catheters and ultrasound systems, with an emphasis on Structural Heart and the ACUSON AcuNav Volume ICE catheter utilization. The ICS actively participates in internal/external trainings, maintains optimal 2D/4D workflow techniques, and possesses strong competitive knowledge. Close collaboration between Area Directors of Sales, VP of ICE Sales, and ICE Clinical Specialists is required to ensure that all clinical objectives and sales goals are achieved. Siemens Healthineers is a team of more than 72,000 highly dedicated Healthineers in over 70 countries, leading in medical technology to create better outcomes and experiences for patients globally. Our portfolio is crucial for clinical decision-making and treatment pathways. We are a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas, working together to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

Requirements

Bachelor’s degree or equivalent work experience.
A minimum 3 years experience in clinical echocardiography lab with focus on structural heart and 3D/4D imaging or equivalent in industry experience.
Willing and able to travel up to 75% overnight locally, regionally, and nationally, sometimes on short notice, must live within reasonable distance to airport.
Ability to stand for extended periods of time, working in a hospital laboratory setting, attending live patient cases, and wearing protective gear (i.e. lead aprons), and willing to work variable hours to meet customer needs.
A successful candidate must be able to work with controlled technology in accordance with US export control law.

Nice To Haves

Certification as a Registered Cardiac Sonographer (RCS) or as a Registered Diagnostic Cardiac Sonographer (RDCS) in adult or pediatric echocardiography ideal.
Maintains clinical knowledge of healthcare industry, disease states, therapeutic and institutional trends.

Responsibilities

Provide deep technical knowledge in an assigned portfolio and advise both sales organization and customers in capabilities and options how to use and integrate Siemens products effectively.
Provide technical and clinical product support to health care providers and laboratory staff for diagnostic catheters and ultrasound systems, with an emphasis on Structural Heart and the ACUSON AcuNav Volume ICE catheter utilization.
Actively participate in internal/external trainings, maintain optimal 2D/4D workflow techniques, and possess strong competitive knowledge.
Collaborate closely with Area Directors of Sales, VP of ICE Sales, and ICE Clinical Specialists to ensure that all clinical objectives and sales goals are achieved.
Provide clinical product and technical assistance and training to physicians and staff on the effective use of AcuNav Volume (ICE) Catheter in the cardiac interventional or electrophysiology laboratories.
Use consultative selling techniques to identify potential sales opportunities within the account.
Maximize customer case support capability through proper planning and scheduling techniques.
Stay current on company products instructions for use, best practices, and technical troubleshooting, as well as relevant scientific clinical literature and new product information.
Prioritize and appropriately respond to requests in a high stress environment and maintain composure and problem-solving focus during stressful interactions.
Engage in diagnostic dialogue with multiple internal and external business partners and stakeholders, and formulate solutions based on dialogue and input gained during session.