INTERVIEWING CLERK OPS - 60932976

State of Florida•Fort Lauderdale, FL

1d•Onsite

About The Position

The position of Interviewing Clerk OPS is a paraprofessional position assigned to the Office of Economic Self-Sufficiency with primary responsibility for reviewing applications to collect demographic information and/or provide information and referral services. This position is ideal for someone who has excellent computer/data entry skills, a high degree of organizational skills and enjoys the challenge of tight deadlines.

Requirements

A high school diploma or its equivalent
Two years of clerical or public contact experience
College education from an accredited institution or vocational/technical training can substitute at the rate of 30 semester, 45 quarter or 720 class room hours for each year of the required experience
State of Florida Employment applications must reflect most current and all previous employment history in order to receive full consideration
Ability to speak/read/write Spanish/Creole/French or other foreign language may be considered in the selection process as determined by Agency need at time of interview and/or selection

Responsibilities

Determines eligibility for expedited food assistance services
Explains eligibility to applicants and recipients applying/receiving public assistance
Enters client data into database based on intake of caller information
Maintains necessary files and records
Completes general clerical duties including using computer to input data of clients who are applying for public assistance benefits
Answers phones
Uses photocopy machine, scanner and other office equipment
Conducts application registration
Schedules appointments
Performs intake interviews
Conducts statewide clearance and reconciles any discrepancies on all household members
Maintain office email accounts and serves as clerical backup for units