Interview Operations Lead -Associate

Capital One • McLean, VA

2d • $66,700 - $83,700 • Onsite

About The Position

The Interview, Scheduling, Logistics team is looking for an Interview Operations Lead Associate to lead recruiting suite operations with clients to deliver on people initiatives and talent strategy.

Requirements

• High School Diploma, GED, or equivalent certification
• At least 1 year of experience with interview scheduling and facilitation operations
• At least 1 year of experience in Project Management or at least 1 year of experience in Process Management

Nice To Haves

• Bachelor’s Degree
• Professional Human Resources Certification or Project Management Professional Certification
• 1+ year of experience in Human Resources

Responsibilities

• Directly lead a team of interview facilitators across three distinct geographic locations supporting in-person interviews
• Prepare and maintain the scheduling and facilitation operations for three dedicated recruiting suites. Ensure all processes are documented and maintained to care for a seamless in-person experience for both candidates and interviewers.
• Serve as the primary point of contact for complex interview facilitation issues for both candidates and internal business partners
• Collaborate closely with recruiters to ensure the end-to-end hiring process is executed flawlessly
• Negotiate schedules across multiple time zones and stakeholder calendars to organize efficient interviews
• Oversee all travel details and coordinate communications between candidates and the preferred vendor
• Manage the shared mailbox dedicated to candidate travel, ensuring timely and professional responses
• Act as a brand ambassador, effectively selling the company culture and value proposition to top talent
• Handle all financial administration, including billing, invoices, purchase orders, and reimbursements for candidate travel
• Prepare materials, data reports, and files required for high-level interview debriefs and consensus meetings
• Maintain strict control over confidential files and privileged candidate information to ensure data privacy

Benefits

• comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being
• performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED