Interventional Specialist (TMS & Spravato)

Pacific Neuropsychiatric Specialists Inc•Orange, CA

8d•Hybrid

About The Position

Under the policy direction of the Interventional Treatment Manager, the Interventional Specialist is a dual-function role responsible for the integrity of health information and for providing essential clinical backup for interventional psychiatric treatments. The primary focus of this role (approximately 70%) includes managing medical records, billing data, prior authorizations, and regulatory compliance. Secondary focus (approximately 30%) of this role includes the hands-on administration of interventional treatments Transcranial Magnetic Stimulation (TMS) and Spravato. This individual will ensure that all data is accurate and patient care is seamless.

Requirements

High school diploma or equivalent required.
Previous experience in a medical facility or healthcare setting required.
Ability to take basic vitals and recognize signs of mental or physical distress.
Proficiency in Microsoft Office and electronic medical records software.
Must be able to shift focus quickly between detailed data entry and direct patient interaction.
Ability to maintain accurate medical records and treatment documentation.
Excellent verbal and written skills for interacting with patients, physicians, and insurance vendors.
Punctual, flexible and highly dependable.
Ability to travel between offices.
Ability to sit, stand, walk, squat, and reach constantly during an 8-hour shift.
Manual dexterity to type and utilize medical equipment.
Ability to lift up to 40 lbs.
Visual and auditory acuity sufficient to maintain accurate records and monitor patient safety.

Nice To Haves

Associate or Bachelor’s degree in a related field preferred.
Certified Medical Assistant is a plus but not required.
Experience with health information systems or medical billing is preferred.

Responsibilities

Collect, assemble, and audit medical records to ensure they are accurate, complete, and stored according to standard procedures.
Obtain and maintain insurance authorizations for medications, Spravato treatments, and TMS procedures.
Collect billing data and ensure all encounters are completed and entered into the EMR daily.
Maintain strict compliance with regulations; conduct regular audits of Spravato and TMS charts.
Manage physician and procedure schedules, handle referral reporting, and coordinate medication ordering from pharmacies.
Performs other clerical tasks as needed, such as answering phones, faxing, and corresponding with outside vendors.
Administer TMS treatments according to physician protocols; set up medical devices and monitor sessions for accuracy and patient comfort.
Manage physician and procedure schedules related to Spravato treatments.
Oversee patient care during the observation period; conduct regular vitals checks (BP, pulse, oxygen) and monitor for signs of distress.
Administer psychiatric rating scales, counselor patients on completion, and record detailed session notes.
Resolve issues with patient comfort, coil contact, and system setup throughout treatment sessions.
Serve as an ambassador for the practice, building rapport with patients struggling with depression and anxiety.
Must maintain professional appearance and demeanor and interface well with patients in a mental health setting.
Explain procedures to new patients, distribute educational materials, and assist with checking patients in and out.
Ensure treatment rooms are clean, safe, and therapeutic; maintain a professional appearance and demeanor.