Interventional and Specialty Care Coordinator (Pain clinic)

Veterans Health Administration • Bay Pines, FL

6d • Onsite

About The Position

Delivers fundamental knowledge-based care to assigned clients while developing technical skills. Assesses, plans, implements, and evaluates care based on age-specific components. Assumes responsibility for the coordination of care focused on patient education, self management, and customer satisfaction throughout the continuum of care. Administers medications and procedures per established policies and guidelines. Influences outcomes by collaborating with members of the interdisciplinary team.

Requirements

• U.S. Citizenship; non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
• All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment.
• Applicants who refuse to be tested will be denied employment with VA.
• Selective Service Registration is required for males born after 12/31/1959.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process.
• Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
• Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Must pass pre-employment physical evaluation/examination.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
• You may be required to serve a probationary period.
• Complete all application requirements detailed in the "Required Documents" section of this announcement.
• English Language Proficiency. In accordance with 38 U.S.C. 7403(f), no person shall serve in direct patient care positions unless they are proficient in basic written and spoken English.
• Graduate of a school of professional nursing approved by the appropriate accrediting agency and accredited by one of the following accrediting bodies at the time the program was completed by the applicant: The Accreditation Commission for Education in Nursing (ACEN) or The Commission on Collegiate Nursing Education (CCNE); OR Individuals attending a master's level bridge program in nursing who have completed coursework equivalent to a bachelor's level degree in Nursing may have opportunity to become registered as a nurse with a state licensing board prior to completion of the bridge program. Upon achievement of a State license, the individual may be appointed on temporary basis and later converted to a permanent appointment upon successful completion and graduation from the bridge program. (Reference VA Handbook 5005, Appendix G6); OR In cases of graduates of foreign schools of professional nursing, possession of a current, full, active, and unrestricted registration will meet the requirement for graduation from an approved school of professional nursing to warrant an appointment as a Nurse who has completed an associated degree/entry level Nursing education program. Credit for foreign nursing education higher that associate degree/entry level requires a formal degree equivalency validation from a recognized equivalency evaluation accepted by VA such as International Consultants of Delaware (ICD).
• Current, full, active, and unrestricted registration as a graduate professional nurse in a State, Territory or Commonwealth (i.e., Puerto Rico) of the United States, or the District of Columbia.
• Graduate Nurse Technician (GNT) Exception: Candidates who otherwise meet the basic education requirements, but do not possess the required licensure, may be appointed at the entry step of the grade and level applicable to the completed nursing education as a GNT on a 120-day temporary appointment while actively pursuing licensure (may be extended up to two years on a case-by-case-basis.)
• Note: Foreign education programs/degrees are not creditable as related degrees.

Nice To Haves

• BSN
• 3 years RN experience
• 2 years of care coordination experience
• Pain Management experience
• ANCC/National Certification in Pain Management, High-Risk Pain, Case Management
• Outpatient Specialty Clinic Experience (2+ years)
• Experience in sterile field & instrumentation setup for Minor procedures
• Strong assessment, triage & care coordination experience
• Strong technology and communication skills/experience: face-to-face, written, telephonic, secure email, and virtual (video).

Responsibilities

• Provides patient management, care coordination, and discharge/disposition planning for inpatient and outpatient settings.
• Assists Veterans, family members, and caregivers with receiving the most appropriate options and services to meet their complex health care needs.
• Coordinates care with multiple providers across all levels and sites of care.
• Assures services interface within the Veterans Affairs (VA) and community programs to provide continuity of care to patients.
• Addresses psychosocial, as well as nursing and medical needs of patients and their families/caregivers, through participation with the interdisciplinary care team.
• Coordinates and expedites care from diagnosis to treatment.
• Analyzes and manages laboratory and radiology results and provides information to the providers.
• Utilizes databases to provide population management to track patient care through all episodes of care.
• Evaluates care and outcomes to ensure timely and appropriate provision of services.
• Advocates for holistic care through patient/family education and provider interaction and implements an educational plan to meet the patient care needs.
• Administer medications and treatments according to policy.
• Monitor patient responses and promptly report changes.
• Provide competent, evidence based care to patients.
• Medical device equipment uploads to patient charts if applicable.
• Review scrubbing/charts and verify medication, lab and imaging orders.
• Conduct preliminary diagnostic workups.
• Ensure completion of required tests (e.g., chest X-rays, EKGs, labs) prior to appointments.
• Complete Goals of Care with patient/family.
• Collaboration with Community Care and social Services.
• Referrals to appropriate services within scope of practice(Dietician, Whole Health etc..).
• Participate in educational events and complete required courses by deadlines.
• Perform additional duties as assigned by the Nurse Manager or designee.
• Follow standard workflows and perform functions within scope of practice as assigned.
• Engage in care coordination activities to improve efficiency and patient outcomes, including: Enhanced patient satisfaction and education, Reduced complications and readmissions, Lower fall risk, Improved medication adherence, Optimal symptom management, Decrease Community Care Outsource.
• Responsible for participating within unit based and/or organizational level Shared Governance councils, utilizing clinical expertise, evidence-based practice, and knowledge to assist with finding solutions to problems or issues to improve the quality care provided to our veterans.

Benefits

• Competitive salary, regular salary increases, potential for performance awards
• 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
• Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
• Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
• 1 full and unrestricted license from any US State or territory

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree