Intervention Specialist
About The Position
The Intervention Specialist provides direct care and support to adults receiving crisis stabilization services at the Phoenix Center, a voluntary, 8-bed residential program at the RiverValley Center in Owensboro. The program offers an alternative to psychiatric hospitalization, providing intensive support in a home-like setting. The role monitors client safety, physical and mental status, and daily functioning while supporting program operations and maintaining a therapeutic milieu. The Intervention Specialist works with clinical, nursing, and peer support staff to provide safe, coordinated, recovery-oriented care. Full-time third-shift work is available, as well as PRN weekend shifts.
Requirements
- High school diploma or GED.
- Valid driver’s license.
- Ability to observe, document, and communicate client status effectively.
- Strong interpersonal, teamwork, and problem-solving skills.
- Ability to remain calm and professional in high-stress or crisis situations.
- Basic computer skills and ability to complete electronic documentation.
Nice To Haves
- Experience working in residential, crisis, healthcare, or direct care settings is preferred.
- Adult Peer Support Certification is preferred.
Responsibilities
- Provide direct care and supervision to adults residing in the Phoenix Center, supporting safety, stability, and adherence to program expectations.
- Monitor clients’ physical, emotional, and behavioral status and daily functioning throughout shifts; identify changes in presentation, mood, behavior, or functioning.
- Promptly report changes in client condition, safety concerns, and behavioral observations to the treatment team according to established protocols.
- Foster a calm, respectful, structured, and trauma-informed therapeutic environment.
- Assist clients with daily routines and scheduled activities, including groups, personal care, leisure activities, and wellness activities as assigned.
- Complete admission and discharge processes, including unit orientation, review of rules and expectations, and required documentation.
- Assist with meal preparation, service, and cleanup for clients and staff, following health, safety, and sanitation standards.
- Maintain unit cleanliness, organization, and safety, including monitoring common areas as required.
- Support de-escalation using approved techniques and follow safety protocols during behavioral or crisis situations.
- Collaborate with clinicians, nurses, peer support specialists, and supervisors to support coordinated care.
- Complete required documentation, logs, and reports accurately and promptly in compliance with RiverValley Behavioral Health policies and regulatory standards.
- Participate in shift handoffs, staff meetings, training, and supervision as required.
- Perform other duties as assigned to support the program.
Benefits
- Health, dental, vision, and Telehealth benefits.
- Paid time off and 9 holidays.
- Retirement plan options.
- Tuition reimbursement and free continuing education units (CEUs).
- Clinical supervision.
- Wellness and employee assistance programs.
- Mileage reimbursement for work-related travel.
- Public Service Loan Forgiveness (PSLF)-eligible employer.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
