Interpreter - Swahili - Patient/Guest Services - 0.8FTE

Broadlawns Medical Center•Socorro, NM

17d•Onsite

About The Position

Provides comprehensive interpretation services for non-English-speaking patients and visitors, their families, and medical department staff. The role reports to the Director of Customer Relations. The interpreter is expected to follow applicable policies and procedures, take accountability for interpretation activities, adapt to workload changes, communicate effectively and professionally, and complete assigned duties in a reasonable amount of time while demonstrating service excellence. The scheduled shift is 8:00 a.m. to 4:30 p.m. The role requires flexibility in work hours and availability for unplanned hours as interpretation needs arise; shift or day changes and overtime may be needed.

Requirements

High school diploma or GED.
Familiarity with the culture involved.
Bilingual in the specified language with related medical education or training, medical terminology, or experience in a medical center, hospital, or clinic.
Flexibility in work hours and availability for unplanned hours as interpreting needs arise.
Successfully pass a BMC-assigned Medical Language Proficiency test and/or have used interpreting skills in a medical setting for 2 or more years.

Responsibilities

Provide comprehensive interpretation services for non-English-speaking patients and visitors, their families, and medical department staff.
Follow applicable policies and procedures and remain accountable for interpretation activities.
Adapt to changes in workload, including shift or day changes and overtime as needed.
Communicate effectively and professionally, complete assigned duties in a reasonable amount of time, and demonstrate service excellence.