Interpreter/Translator - WIC, Part-Time

City of Joplin, MO•Joplin, MO

7d•Onsite

About The Position

Under general supervision, interprets and translates information for WIC participants with limited English proficiency to facilitate their understanding of and participation in program eligibility and benefits. The position provides oral and written translation between English and a designated second language in a variety of settings, including meetings, interviews, telephone calls, and individual or group interactions. It also supports WIC staff in gathering and interpreting information to determine program eligibility, prepares and reviews translated materials, responds to inquiries, and maintains participant confidentiality. The role includes supporting program integrity and performing other assigned duties, including clerical work.

Requirements

High school diploma or GED equivalent.
One year of experience interpreting and translating English and a required second language; supplemental education and certifications may substitute for experience depending on the candidate’s overall qualifications.
Ability to translate spoken and written information effectively in two or more languages, one of which must be English.
Knowledge of effective verbal and written communication in English; grammar, spelling, and punctuation in multiple languages; data compilation, organization, and analysis; general office practices, procedures, and equipment; Windows Explorer; and Microsoft Office Suite.
Skill in establishing and maintaining effective working relationships with medical professionals, WIC and other health program participants, and the public.
Ability to communicate effectively with people across socioeconomic, cultural, and language barriers.
Ability to use Windows Explorer and Microsoft Office Suite.
Successful completion after an offer of a background investigation, physical exam, and drug test.
Completion of initial and annual training requirements established by the State and local agency.
Ability to perform the physical demands of the role, including keyboard and standard office equipment use, reading a computer screen and printed materials, communicating in person and by telephone, occasional bending, stooping, kneeling, reaching, pushing and pulling, and lifting, carrying, pushing, or pulling objects weighing up to 20 pounds.

Nice To Haves

Translation certifications are preferred but not required.

Responsibilities

Interpret and translate oral and written communications between English and a designated second language in settings directed by the WIC Coordinator.
Provide interpreting and translating services for participants, employees, and other individuals during meetings, interviews, telephone calls, and one-to-one or group interactions.
Interpret information to help participants and staff collect and interpret data for establishing program eligibility.
Prepare written translations of instructional and educational materials, correspondence, and forms for participants and staff when appropriate.
Translate documents presented by participants, staff, and others, orally or in writing.
Review translated materials for accuracy of meaning, grammar, and syntax.
Answer inquiries from participants, community agencies, and individuals; explain the meaning and appropriateness of words and phrases.
Communicate effectively with co-workers and individuals inside and outside the Health Department, and maintain attendance that supports service delivery.
Maintain the confidentiality of participants, files, records, and reports as required by law and City policy and procedures.
Ensure program integrity and perform other assigned duties, including clerical duties.