Interoperability Communication Manager (Department Information Technology Manager) – Police
About The Position
The San José Police Department is seeking an Interoperability Communication Manager to join the Bureau of Technical Services. This role involves program implementation and coordination of complex interoperable communications projects, including voice and data systems, for the City of San José. The position requires collaboration with various city departments, allied agencies, and regional bodies like the Silicon Valley Regional Interoperable Authority (SVRIA) and Bay Area Urban Areas Security Initiative (UASI). The manager will oversee the City's participation in these initiatives, manage project implementation, coordinate system goals and policies, allocate resources, and assist in drafting intergovernmental agreements. Responsibilities also include participating in relevant committees, implementing programs, evaluating technologies, resolving system problems, preparing grant applications and reports, and providing updates to senior staff and stakeholders. Excellent verbal and written communication skills are essential.
Requirements
- Bachelor’s degree from an accredited college or university with coursework in computer science, information systems, business administration, or closely related field.
- Five (5) years of experience managing, maintaining, and implementing technology programs, computer system infrastructure and design, network operations, security design, application development and configurations, and system/server administration.
- Three (3) years of supervisory experience over a technical team.
- Possession of a valid license authorizing operation of a motor vehicle in California.
- Submit to and successfully pass a comprehensive background investigation as required by the San Jose Police Department.
- Solid information management experience.
- Strong interpersonal and management skills.
- Hands-on experience with systems, equipment and methodologies used by Police Departments.
Nice To Haves
- Three (3) or more years of work experience in development and implementation of communications systems or complex IT systems for a large public jurisdiction.
- Three (3) or more years of project management experience in administrating, coordinating and managing grant funded technology projects.
- High level knowledge of radio systems including UHF, VHF, 700 & 700 MHz Trunked Systems and APCO Project 25 Phase II Standards.
- Experience in public safety emergency communications systems.
Responsibilities
- Managing the implementation of SVRIA and UASI projects, serving as liaison between the City and allied stakeholders and vendors to address project issues, and providing technical and management guidance during project implementation.
- Overseeing the coordination, development, and implementation of the City’s Interoperable Communication systems goals, policies, and strategic plans.
- Managing the allocation of resources and service levels to ensure that City’s interoperable communications projects meet grant program guidelines and requirements.
- Assisting in the development and drafting of intergovernmental agreements, MOUs, and other agreements that promote effective interoperable communications.
- Participating in the SVRIA Working Committee and Technical Advisory Group in addition to other organizations to further the City’s interoperable communications capability.
- Implementing programs and policies and evaluating systems and technologies that will further local, regional, state and national information sharing initiatives.
- Monitoring, analyzing, and resolving system problems, and making recommendations to improve and enhance capabilities of associated systems.
- Preparing grant applications in coordination with City grants administration staff in the Office of Emergency Services, Fire Department and Police Department to include developing budgets and financial program information to secure grant funding for interoperable communications initiatives and preparing programmatic and financial status reports and documents and agreements to implement the grant funded projects.
- Providing regular updates to the City senior staff, City Councilmembers, public safety chiefs, working groups, the SVRIA Governing Board, and other jurisdictions on project status and implementation issues.
- Coordinating and liaising with local and regional coordinators on interoperable communications issues.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
