Internship - Infrastructure Network Administrator

Menard, Inc•Eau Claire, WI

2d•Onsite

About The Position

The Network Administrator Intern is a part-time, year-round position that will assist in the minor day-to-day administration; support and ongoing enhancement of Menard, Inc’s network (LAN, WAN, Wireless) infrastructures. This position requires working in a secure, mission-critical environment, assisting Network Administrators and Team Leads with installation, configuration, and testing of multi-vendor network equipment. During summer months this job may require traveling to remote offices to assist in post network maintenance. The position requires 15-20 hours per week between 8:00 a.m. – 5:00 p.m. Monday-Friday. The schedule is flexible and we work with your school schedule!

Requirements

Basic working knowledge of Menards’ corporate network.
Low-level network administration services.
Monitoring the health of the overall network, reporting problems and incidents as necessary.
Configuration and installation of Network Architecture.
First line of support for network infrastructure.
Troubleshooting configuration issues involving software conflicts, hardware problems, network protocols (TCP/IP).
Assisting staff with the proper operation of the system.
Working with external vendors and support providers as required.
New device certification process
Meet with business teams and technical support staff to evaluate and assess user satisfaction
Ensure Service Level Agreements are met
Thoroughly test all changes prior to implementation
Technical support to Menards' IS staff

Responsibilities

Maintain a basic working knowledge of Menards’ corporate network.
Provide low-level network administration services.
Monitoring the health of the overall network, reporting problems and incidents as necessary.
Participate in the configuration and installation of Network Architecture.
Assist in first line of support for network infrastructure.
Troubleshooting configuration issues involving software conflicts, hardware problems, network protocols (TCP/IP).
Assisting staff with the proper operation of the system.
Working with external vendors and support providers as required.
Assisting in new device certification process
Meet with business teams and technical support staff to evaluate and assess user satisfaction
Ensure Service Level Agreements are met
Thoroughly test all changes prior to implementation
Provide technical support to Menards' IS staff