Internet Sales Specialist - RideNow Burleson
RideNow Group•Burleson, TX
•Onsite
About The Position
The Internet Sales Specialist is responsible for managing and converting inbound digital leads into appointments and sales. This role is critical to driving showroom traffic, maintaining fast response times, and delivering a consistent, professional customer experience across all digital channels. The ideal candidate is process-driven, highly organized, comfortable on the phone, and motivated by performance metrics.
Requirements
- Strong phone skills and written communication
- Comfortable with CRM systems and digital retail tools
- Ability to work in a fast-paced, performance-driven environment
- Strong time management and follow-up discipline
- Professional appearance and customer-first mindset
Nice To Haves
- Previous internet sales, BDC, or call center experience preferred (automotive or powersports a plus), but not required
Responsibilities
- Respond to all inbound internet leads (website, OEM, third-party, chat, text) within defined response time standards
- Manage leads through the CRM from initial contact to appointment, sale, or disposition
- Make outbound follow-up calls, texts, and emails to nurture active and unsold leads
- Set and confirm appointments with the goal of high show and close rates
- Maintain accurate and timely CRM activity, notes, and lead status updates
- Communicate effectively with Managers and showroom teams to ensure smooth handoffs
- Follow approved messaging, scripts, and digital sales processes
- Work daily task planners and unsold follow-up campaigns
- Support promotions, inventory pushes, and manufacturer initiatives
- Maintain professionalism and brand standards in all customer communications
Benefits
- Hourly plus performance-based incentives
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
