Internet Sales Rep at Toyota

Murgado Automotive Group • Chicago, IL

17h • Onsite

About The Position

Murgado Automotive Group is hiring a customer-focused Internet Sales Representative for Toyota of Downtown Chicago. In this role, you will respond to online and phone inquiries, nurture sales leads, schedule dealership appointments, and create an exceptional customer experience from first contact through follow-up.

Requirements

• Customer service or sales experience required
• Strong communication skills with the ability to engage customers effectively over the phone, email, and online chat.
• Excellent interpersonal skills and the ability to build rapport with customers.
• Proficiency in using computer systems and CRM software to manage leads and customer interactions.
• High level of motivation and the ability to work independently as well as part of a team.
• Enthusiasm for providing exceptional customer service and creating positive experiences for customers.

Nice To Haves

• Automotive dealership experience is preferred.

Responsibilities

• Respond to inbound inquiries from customers via phone, email, and online chat in a prompt and professional manner.
• Engage with potential customers to understand their needs, answer questions, and provide information about our products and services.
• Proactively reach out to existing and potential customers to follow up on leads and schedule appointments for test drives and vehicle purchases.
• Utilize customer relationship management (CRM) software to track and manage leads, appointments, and follow-up activities.
• Collaborate with sales and marketing teams to develop and implement strategies to increase lead generation and conversion rates.
• Provide exceptional customer service and build rapport with customers to foster long-term relationships and drive customer loyalty.
• Stay informed about our inventory, promotions, and dealership events to effectively communicate information to customers.

Benefits

• Comprehensive benefits package, including health insurance, retirement plans, and paid time off.
• Ongoing training and development opportunities to enhance your skills and advance your career within the Murgado Automotive Group.
• Supportive and collaborative work environment with opportunities for growth and advancement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed