Automotive Internet Sales Associate

Van Chevrolet Cadillac SubaruGladstone, MO
Onsite

About The Position

Van Subaru in Kansas City, MO is seeking a high-energy, driven Internet Sales Representative to join their team. This role is responsible for managing inbound internet and phone leads, setting quality appointments, and driving traffic into the dealership. The ideal candidate is competitive, organized, and excels at communication while working in a fast-paced, high-volume environment.

Requirements

  • High school diploma or GED required
  • Strong communication and customer service skills
  • Comfortable with high-volume inbound/outbound calls and follow-up
  • Proficient with CRM systems, email, and Microsoft Office
  • Self-motivated, goal-oriented, and competitive mindset
  • Ability to multitask in a fast-paced environment
  • Professional appearance and strong work ethic
  • Valid driver’s license with acceptable driving record

Nice To Haves

  • Previous BDC, sales, or call center experience preferred
  • Bilingual is a plus

Responsibilities

  • Respond to internet leads quickly and professionally via phone, email, and CRM
  • Contact customers to identify needs and match them with the right vehicle
  • Set, confirm, and manage sales appointments
  • Handle inbound phone calls and convert them into showroom visits
  • Maintain consistent follow-up with all prospects
  • Build rapport with customers to generate repeat business and referrals
  • Track all activity and performance in CRM systems
  • Meet or exceed performance expectations: 18% close rate on internet leads
  • Meet or exceed performance expectations: 35% close rate on phone leads

Benefits

  • Competitive pay with performance-based bonuses
  • Paid training and continuous development
  • Career advancement opportunities within the organization
  • Medical and dental insurance (available after 60 days)
  • Paid vacation
  • 401(k) retirement plan
  • Supportive, team-oriented work environment
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