Internet Sales Representative

Lithia & Driveway • Walnut Creek, CA

6d • $46,500 - $154,000 • Onsite

About The Position

Diablo Subaru of Walnut Creek is seeking a motivated Internet Sales Representative to join their high-volume dealership. This role involves responding to customer inquiries, converting leads into showroom appointments, and building customer trust through proactive follow-up and personalized service. The representative will collaborate with the sales team to maximize closing opportunities and manage customer communications using the CRM system, ensuring a positive customer experience from initial contact through vehicle delivery.

Requirements

• 1+ year automotive Internet Sales, BDC, or Digital Sales experience REQUIRED
• Experience with appointment setting and sales performance
• Experience with building relationships, responding to customer needs, and delivering quality service
• Demonstrate flexibility and efficiency in a high-volume sales environment
• Eager, proactive, and focused on achieving sales success
• Acceptable driving record and a valid driver's license in your state of residence
• High School graduate or equivalent, 18 years or older required

Responsibilities

• Respond quickly and thoroughly to internet, phone, text, and email inquiries
• Convert leads into showroom appointments
• Build customer trust through proactive follow-up and personalized service
• Collaborate with the sales team to maximize closing opportunities
• Manage customer communications through our CRM system
• Deliver a personalized customer experience from first contact through delivery

Benefits

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED