Internet Sales Manager

CITY ENTERPRISES LLCHendersonville, TN
Hybrid

About The Position

The Internet Sales Manager has the opportunity to boost a sales team to create an exceptional experience for customers. This role will not only work internet leads for the dealership, but they will work hand-in-hand with the sales team to ensure an exceptional concierge level service for the Customer. Auto Industry management experience and E-Leads REQUIRED. Prior experience in BDC, with a track record of a good closing ratio. Prior experience working in a Franchise Dealership environment.

Requirements

  • Auto Industry management experience REQUIRED
  • E-Leads REQUIRED
  • Prior experience in BDC, with a track record of a good closing ratio
  • Prior experience working in a Franchise Dealership environment
  • High School diploma or equivalent
  • Proven success in auto retail sales (at least 2 years)
  • Proven leadership ability to mentor and train others
  • Ability to set and achieve targeted goals
  • Ability to drive an exceptional Customer experience - drive concierge services
  • Demonstrated communication and interpersonal skills - a collaborator
  • Organization and follow-up skills
  • Experience and desire to work with technology
  • Valid in-state driver’s license and have and maintain an acceptable, safe driving record
  • Flexibility in work schedule - potential for hybrid remote/onsite

Responsibilities

  • Leading yourself and the team in a way that supports the companies Culture, Vision and Mission
  • Setting a clear vision and goals for yourself to achieve targeted performance in new and used vehicle sales and profit
  • Engaging and motivating the Sales team to achieve key goals, performance expectations and best practice processes
  • Driving the business through a high-level of involvement in the day-to-day operations
  • Managing the negotiation process with Sales Associates ensuring that customers understand their vehicle purchase options and pricing
  • Appraising vehicles for trade
  • Managing all three areas of customer traffic: Showroom, E-Commerce, and Phones
  • Partnering with General Manager and/or General Sales Manager to plan and manage new and used vehicle inventory
  • Assisting in managing controllable expense elements for the New and Used Vehicle Departments
  • Analyzing the business to determine shortfalls and developing action plans to improve performance
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