Internet Sales Manager

Tustin Mazda • Tustin, CA

5d • $17 - $55 • Onsite

About The Position

Tustin Mazda is seeking a dynamic, highly organized Internet Sales Manager to join their award-winning dealership. This role is for an individual who is driven to perform, grow, and build a career in a high-performance environment. The dealership is recognized for its excellence in sales and customer satisfaction, and is part of the Patterson Automotive Group, known for employee retention and career development. This position offers the opportunity to work in a top-selling auto center and contribute to a winning team culture.

Requirements

• Driven, competitive, and motivated to succeed.
• Highly organized and task-oriented.
• Consistent and persistent with customer follow-up.
• Fast and professional when responding to internet leads.
• Comfortable communicating by phone, text, email, and video.
• Strong on the phone and confident asking for the appointment.
• Able to turn digital opportunities into conversations, appointments, showroom visits, and sales.
• Excellent at building rapport and earning customer trust.
• Disciplined with CRM activities, notes, tasks, and follow-up.
• Able to manage multiple opportunities without letting customers fall through the cracks.
• Flexible and adaptable in your sales approach.
• Coachable, trainable, and able to take direction.
• Hungry to learn and continuously improve.
• Willing to master the Mazda brand, products, technology, and ownership experience.
• Positive, professional, dependable, and accountable.
• Show up prepared, organized, and ready to work.
• Work hard and perform at a high level.
• Deliver timely and persistent customer follow-up.
• Maintain accountability for leads, appointments, CRM tasks, and results.
• Accept coaching and put it into action.
• Bring energy and professionalism to the dealership every day.
• Contribute positively to a winning team culture.

Nice To Haves

• Pick up the phone instead of hiding behind email.
• Personalize communication rather than relying exclusively on templates.
• Ask great questions and uncover customer needs.
• Create urgency without unnecessary pressure.

Responsibilities

• Respond quickly to internet leads.
• Follow up consistently and intelligently with customers.
• Communicate effectively via phone, text, email, and video.
• Turn digital opportunities into conversations, appointments, showroom visits, and sales.
• Build rapport and earn customer trust.
• Manage multiple opportunities without letting customers fall through the cracks.
• Maintain a clean, organized sales pipeline.
• Complete CRM tasks consistently and on time.
• Keep accurate customer notes.
• Know their numbers and take ownership of their results.
• Work effectively with managers and the entire sales team.
• Follow proven processes while remaining flexible.
• Continuously develop their sales and communication skills.
• Treat every lead as a real opportunity.
• Set, confirm, and follow up on appointments.

Benefits

• Competitive, performance-driven pay plan
• Opportunity to build a strong income through individual performance
• 401(k) benefits
• Health benefits
• A great work schedule designed to support both high performance and quality of life
• Professional training, coaching, and development
• Opportunities for career growth and advancement
• The strength and stability of Patterson Automotive Group
• An employee-focused organization recognized as a Top Workplace for 15 consecutive years
• The opportunity to represent Mazda at an exceptional, award-winning dealership
• A professional environment where performance is recognized and great people can build long-term careers

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed