Internet Sales Manager

Burlington Kia•Greensboro, NC

14h•Onsite

About The Position

This is an opportunity to lead a team of dedicated Internet Sales Consultants. Previous Dealership managers or top-sales performers are encouraged to apply. The ideal candidate enjoys networking and understanding customer needs daily, and will be responsible for mentoring Sales Consultants, helping them grow their business, and coaching them on proven sales tactics. The company is seeking an experienced candidate with a proven track record in the automotive industry, an impeccable reputation, and a commitment to the highest level of customer service. At Burlington Kia, the philosophy is to make every customer a customer for life, believing that happy employees lead to happy customers. The company rewards individuals who are ready to work hard and stay motivated, recognizing that every employee is critical to its success. Burlington Kia is committed to delivering the same award-winning service and value that the community has come to expect.

Requirements

At least one previous role based in strong customer service experience
Team player attitude
Prompt and courteous
Enthusiastic personality
Must have strong computer skills
Willing to submit to a pre-employment background check & drug screen

Responsibilities

Answer customer calls and establish follows-up with sales appointments
Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates
Provide customers with initial product information & direct them to the appropriate dealership resources
Present initial financing options based on customer needs
Follow up with leads that are not ready to make an appointment or no-show
Participate in team & process development sessions – keeping positive relationships with teammates, sales teams and dealership management