Internet Sales Manager

Bill Jacobs VolkswagenNaperville, IL
$110,000 - $130,000Onsite

About The Position

Bill Jacobs VW is looking for an experienced Internet Sales Manager to lead our online sales operation — owning every digital lead, delivering fast professional communication, and turning inquiries into real opportunities for our sales team.

Requirements

  • Proven results in automotive internet sales or lead management
  • Strong CRM and computer skills
  • Ability to coach and influence a sales team
  • Strong written and verbal communication
  • High self-motivation, discipline, and attention to detail
  • Valid driver's license and meet insurability standards

Nice To Haves

  • Familiarity with VW or import brands
  • Experience tracking KPIs and preparing performance reports
  • Background in coaching or sales training

Responsibilities

  • Manage all incoming online leads, ensuring every customer gets a fast, professional response
  • Distribute leads to sales advisors and verify contact within 15 minutes
  • Oversee follow-up efforts and partner with advisors to convert leads into shown appointments and sales
  • Track leads, calls, appointments set/shown, conversions, and sales; prepare daily, weekly, and monthly performance reports
  • Coach and hold advisors accountable to lead-management standards
  • Analyze lead sources and trends; report recommendations to the General Sales Manager and General Manager
  • Ensure accurate, consistent CRM notes for every customer interaction
  • Maintain up-to-date knowledge of VW models, inventory, incentives, and campaigns

Benefits

  • BCBS of Illinois health insurance (PPO/HMO), dental, vision, life, and supplemental coverage
  • 401(k) with company contribution
  • Generous PTO and tuition reimbursement
  • Employee discounts on vehicle purchases, parts, and service
  • On-site health coach and physician assistant access
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