Internet Sales Consultant

Mossy Honda Lemon Grove•Lemon Grove, CA

3d•Onsite

About The Position

We are seeking energetic individuals to join our unique and fast-paced Internet Sales team. This is a great opportunity to start your career in retail automotive and familiarize yourself with the entire dealership experience. The Internet Sales Consultant is responsible for monitoring and facilitating internet leads, determining customer’s vehicle needs, and maintaining a follow-up system that encourages repeat & referral business for Mossy. This role requires understanding the terminology of the Automotive business and keeping abreast of technological changes in the product, features, and accessories, including vehicle delivery to customers. At Mossy Auto Group, our employees are our most valuable asset. Our mission statement is to create an environment of high integrity & mutual respect that nurtures openness, creativity, & innovation. Every employee at Mossy is absolutely critical to its success. As a family owned & operated business, we consider each employee an extension of the Mossy family. We promise to deliver the same award-winning service and value that our community has come to expect from our dealership through the years. Employees in this position will primarily be paid commissions, however, they will also be paid the applicable minimum wage for non-sales work and for rest periods. Commission amounts vary based on performance, with the expected average annual commission earnings of approximately $65,000 to $130,000.

Requirements

At least one previous role based in strong sales experience
Team player attitude
Prompt and courteous
Enthusiastic personality
Must have strong computer skills
Excellent knowledge of the web and good data entry skills
Professional appearance
Valid CA drivers license and clean driving record
High school graduate or equivalent

Responsibilities

Answer customer calls and establish follow-ups with sales appointments
Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates
Provide customers with initial product information
Apply ethical selling techniques; complying with all company, DMV, State and Federal requirements
Present initial financing options based on customer needs
Follow up with leads old and new
Participate in team & process development sessions – keeping positive relationships with teammates, sales teams and dealership management
Utilize CRM tracking system daily
Monitoring and facilitating internet leads
Determining customer’s vehicle needs
Maintaining a follow up system that encourages repeat & referral business
Understanding the terminology of the Automotive business and keeping abreast on technological changes in the product, features, and accessories
Vehicle delivery to customers