International Services Coordinator

Envoy•Orlando, FL

1d•Onsite

About The Position

This position provides operational and administrative support for Pioneers' grantmaking activities, international fund transfers, IDO accounts, and related financial processes. The role is Full-Time and works closely with internal teams, global partners, and Non-US Gateway members to ensure financial activities are completed accurately, consistently, and in compliance with organizational requirements.

Requirements

Committed to global missions and overall vision of Pioneers
Must practice and support the relevant elements of the US Mobilization Base Manual
Ministry experience required
Excellent communication skills (verbal and written)
High proficiency in computer skills - Microsoft Office suite products is a must
Strong administrative and problem-solving skills
Must be detail-oriented
Works well on a team with a positive attitude and relationship building skills
Good time management and organization skills

Nice To Haves

Bachelor’s degree preferred

Responsibilities

Apply and communicate established financial policies, procedures, and requirements related to grants, international fund transfers, IDO accounts, and other assigned finance functions.
Coordinate with internal teams, Non-US Gateway members, international entities, partner organizations, and IDO staff regarding financial activities, reporting requirements, and operational processes.
Maintain accurate financial and operational data across organizational systems, including NetSuite (FMS), Studio Enterprise (CRM), Donor Hub/MPDX, and other designated platforms.
Process grants, reimbursements, cash advances, international fund transfers, recurring allocations, payment requests, and other approved financial transactions in accordance with established procedures.
Assist with the intake, tracking, documentation, and follow-up of grant requests, international fund transfer requests, and other assigned finance activities.
Monitor shared finance communication channels, respond to routine inquiries, and escalate complex issues as appropriate.
Communicate financial policies, procedures, and reporting requirements in a clear, professional, and culturally sensitive manner to individuals with varying levels of financial knowledge and English proficiency.
Assist with financial, operational, compliance, and management reports as assigned.
Assist with maintaining forms, workflows, process documentation, training resources, and member portal content to support operational consistency and user adoption.
Assist with grantmaking, audit, compliance, and regulatory activities through research, recordkeeping, and documentation management.
Perform all other related duties as assigned by the Director of Financial Systems
Provide basic accounting support for an affiliated organization that makes grants to eligible recipients. This would include donor gift processing, bill payment and bank reconciliations.