International Sales Engineer

Canyon Aeroconnect • Prescott, AZ

9d • Hybrid

About The Position

Canyon AeroConnect is a leading supplier of avionic-standard aircraft communications, navigation, and audio/intercom systems, with products adopted across civilian, paramilitary, and military applications. The company is known for its tactical communication and audio equipment for various sectors including Air Ambulance, Law Enforcement, SAR, EMS, Electronic News Gathering, Military, and Marine. Their product line includes digital and analog radio/audio management systems, Tac/Com, VHF/UHF radio systems, intercoms, data interface accessories, and aural warnings.

Requirements

• Strong analytical, verbal, written, and interpersonal communication skills
• Ability to effectively interface with customers and cross-functional teams across multiple cultures and organizational levels
• Strong technical and commercial acumen with the ability to translate customer needs into business opportunities
• Solution-oriented mindset with strong business judgment and decision-making ability
• Ability to manage multiple priorities and navigate changing customer requirements in a fast-paced environment
• Strong presentation and relationship-building skills
• Ability to drive accountability and coordinate teams without direct reporting authority
• Proficient with Microsoft Office, ERP systems, and Customer Relationship Management (CRM) software
• Bachelor’s degree in engineering, business, technical discipline, or related field preferred
• Equivalent technical experience and demonstrated commercial aptitude may be considered
• 3+ years of experience in technical sales, business development, customer support, engineering, or aerospace-related roles preferred
• Experience working directly with customers in technical or operational environments preferred
• Aerospace, defense, manufacturing, or technical product experience strongly preferred
• Must meet Export Control compliance requirements, therefore a “US Person” as defined by 22 C.F.R. § 120.15 is required. “US Person” includes US Citizen, lawful permanent resident, refugee, or asylee.

Nice To Haves

• Negotiation and contractual familiarity preferred

Responsibilities

• Serve as a primary point of contact for assigned customer accounts and Business Unit programs
• Build and maintain strong customer relationships to support long-term business growth and customer satisfaction
• Coordinate customer communications and ensure customer requirements are clearly understood and executed internally
• Support customer onboarding, product implementation, operational training, and ongoing application support activities
• Respond to customer inquiries, technical questions, and operational issues in a timely and professional manner
• Act as an escalation point for customer concerns requiring cross-functional coordination
• Work closely with engineering, operations, customer service, and Business Unit leadership to support successful execution of customer requirements
• Translate customer needs into actionable technical, operational, and commercial requirements
• Support product demonstrations, installations, troubleshooting, and application support as needed
• Coordinate internal activities to ensure commitments, schedules, and deliverables are achieved
• Communicate customer feedback, operational challenges, and emerging requirements to support continuous product improvement
• Identify and support new business opportunities within assigned accounts and markets
• Assist with proposal development, pricing activities, quotations, and contract support
• Participate in customer meetings, trade shows, demonstrations, and industry events to strengthen relationships and identify growth opportunities
• Support sales forecasting, bookings tracking, and pipeline management activities
• Analyze market conditions, customer feedback, and competitive activity to support strategic decision-making
• Contribute to achieving Business Unit bookings, revenue, and profitability objectives
• Maintain professional and technical knowledge through ongoing learning and industry engagement
• Adhere to Canyon AeroConnect’s Code of Business Conduct and Ethics and all applicable company policies
• Perform other duties as assigned consistent with the scope and level of the role

Benefits

• Equal employment opportunities to all qualified applicants and employees without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable law.
• Affirmative action to employ and advance in employment qualified individuals with disabilities and protected veterans.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level