International Preferred Banking Specialist

International Finance Bank•Miami, FL

5d•Onsite

About The Position

At International Finance Bank (IFB), our people are at the heart of everything we do. We are committed to fostering a culture of integrity, collaboration, and continuous growth while delivering exceptional financial services to our clients. IFB offers an environment where professionals are encouraged to lead with purpose, embrace change, and make a meaningful impact for our clients and communities. Our Mission is rooted in serving our clients, our people, and our communities with integrity and purpose. We are committed to creating a seamless and secure customer experience built on trust, transparency, and effective communication, while delivering innovative financial solutions that support long-term growth. Guided by high ethical standards, IFB fosters a culture of continuous learning, collaboration, and accountability, empowering our employees to grow professionally, contribute meaningfully, and uphold the values that drive sustainable success for our clients, shareholders, and the communities we serve. IFB’s Values of Exemplariness, Closeness, Decisiveness, and Soundness guide how we work and serve others. We lead with integrity, build trusted relationships, act with confidence and accountability, and make responsible decisions that support sustainable growth and long-term success.

Requirements

Technical Studies
Possible Degrees: Business, Economics, Management, Finance, International Business
BSA/AML certification preferred, credit training (preferred but not required)
2-3 Years of experience in position
English, Spanish, and Portuguese (Preferred)
Banking and financial knowledge.
Proficient with Microsoft office suite and banking software.
Strong interpersonal and organizational skills.
Strong customer service skills
Excellent verbal and written communication skills
Ability to read and understand corporate legal documentation
Applicants must be currently authorized to work in the United States on a full time basis
Candidates requiring visa sponsorship now or in the future will not be considered for employment.
All candidates selected for hire are required to successfully complete a pre-employment background check and drug screening in accordance with company policy and applicable law.

Nice To Haves

BSA/AML certification
credit training
Spanish
Portuguese

Responsibilities

Develops strategies to build and deepen long-term relationships with high-net-worth international and domestic clients.
Develops long-term strategies to align the bank's operations with global regulatory frameworks, such as anti-money laundering (AML) and know your customer (KYC) requirements.
Assists in the development and promotion of specialized financial products and services for clients, including lending, commercial and personal accounts.
Monitors and manages client portfolios, adjusting strategies based on performance, market changes, and evolving client needs.
Communicates with clients about portfolio updates, performance reviews, and market trends.
Responsible for providing a complete range of customer services, including opening new accounts and account maintenaces explaining available products and services, while gathering the customers information to process new and existing accounts.
Performs due diligence tasks and reports as Internet Searches, OFAC, Bridgers, Instant IDs, ChexSystem, work with Post Review exceptions and "request for information" (RFI).
Responsible for ensuring documentation is accurate and complete for accounts files. Review client account documentation to ensure files are updated as needed (Example: W8, IDs, CIF information, dormant and escheat accounts, bad address, etc).
Facilitates international and domestic banking transactions, handling day-to-day inquiries such as wire transfers, foreign exchange, and cross-border payments, ensuring accuracy and compliance with all regulations.
Provide the complete debit card service, including create the card in system, printing card in person, fill out debit card application, have client set up pin number and manage Fraud Alerts notifications.
Support Online Banking Customers and Businesses, including setting clients access, teaching them how to use the tools and services provided through our website, and unlock users, etc.
Perform other duties as assigned by VP or leaders of the group.