International Order Management Specialist
360 Recruiting Group•Clinton, CT
•$50,000 - $55,000•Onsite
About The Position
We are seeking an International Order Management Specialist to become the primary point of contact for our global distributor network. This position plays a critical role in ensuring international orders are processed accurately; shipments move efficiently across the globe, and export documentation meets all compliance requirements. This is an excellent opportunity for someone who enjoys working in a fast-paced manufacturing environment where attention to detail truly matters.
Requirements
- 2+ years of experience in international order management, export coordination, or international logistics
- Experience working within an ERP system
- Strong understanding of international shipping documentation
- Working knowledge of Incoterms
- Excellent communication and customer service skills
- Exceptional organizational skills and attention to detail
- Proficiency in Microsoft Office, especially Excel and Outlook
- Ability to prioritize multiple projects while maintaining accuracy
Nice To Haves
- Experience with Letters of Credit
- Knowledge of EAR and ITAR regulations
- Experience filing AES/EEI
- Experience working with freight forwarders and customs brokers
- Second language skills (Spanish, French, Portuguese, or Mandarin)
Responsibilities
- Manage the complete international order process from purchase order through final delivery.
- Process international customer orders accurately within our ERP system
- Review purchase orders for pricing, quantities, shipping instructions, and accuracy
- Coordinate with Sales, Warehouse, and Finance to ensure timely order fulfillment
- Communicate order status and shipment updates with international distributors
- Manage backorders, order revisions, and partial shipments
- Obtain international freight quotations and select cost-effective shipping methods
- Coordinate shipments with freight forwarders, customs brokers, and carriers
- Prepare export documentation including: Commercial invoices, Packing lists, Certificates of Origin, Bills of Lading, Air Waybills, AES/EEI filings, Letters of Credit documentation
- Ensure compliance with U.S. export regulations and destination country import requirements
- Determine appropriate HTS classifications
- Track shipments and resolve customs or transportation issues
- Prepare customer quotations including freight, duties, and insurance
- Build strong relationships with international distributor partners
Benefits
- Salary: $50,000 - 55,000 per year depending on experience.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
