International Operations Specialist

Launch GlobalDallas, TX
Remote

About The Position

The International Operations Specialist role is a full-time, exempt position within the Launch Global International department. This role is responsible for supporting the operational needs of international staff to accelerate their efforts in catalyzing the sending of laborers from local churches globally to unreached people groups. The International Operations Department works to establish and maintain systems and structures that support the vision of Launch Global's international mobilization efforts. This position reports to the International Operations Director and collaborates closely with International Operations staff based in Thailand, as well as LG's U.S. operations and support teams. Launch Global is a Christian organization committed to mobilizing churches to develop laborers and leaders who multiply healthy churches among unreached people groups.

Requirements

  • Must be legally authorized to work in the United States.
  • Raise and maintain 105% of your monthly financial support goal.
  • Understand, affirm and adhere to Launch Global’s Statement of Faith.
  • Agree to uphold Launch Global’s Vision and Mission.
  • Demonstrate all the character, Launch Global, and biblical values as stated in the Launch Global Staff Handbook.
  • Uphold a close and growing relationship with Jesus Christ.
  • Participate in a child safety training program upon hire and other similar employment-related requirements.

Nice To Haves

  • Excellent organizational and time management skills, including ability to prioritize appropriately.
  • Interpersonal skills on par with the ability to meet and exceed these particular job expectations.
  • Excellent verbal and written communication skills.
  • Displays a track record of achieving results by relying on God in prayer and humility exercised in bold faith.
  • Displays values of humility, eagerness, and excellence.
  • Takes initiative what needs to be done and implements it.
  • Ability to juggle multiple tasks seamlessly.
  • Solid judgment and decision-making skills.
  • Ability to foster team development and healthy team culture.
  • Work well under pressure and deadlines.
  • Willingness to pursue a healthy work, life balance.
  • Ability to assess and implement improvements.
  • Ability to think critically and resourcefully.
  • Willingness to receive coaching and make necessary changes based on feedback from the development team and other leaders.

Responsibilities

  • Develop and maintain operational policies to support international teams.
  • Serve as a project planner for international initiatives.
  • Act as a liaison between international teams and U.S. Operations.
  • Collaborate with HR, Communications, and Staff Engagement departments.
  • Assist with Crisis Management in policy compliance and guideline implementation.
  • Create, review, and update operational policies for international teams.
  • Ensure policies align with organizational mission and values.
  • Document procedures and maintain policy library.
  • Conduct regular policy audits to identify areas for improvement.
  • Analyze existing workflows to identify efficiency opportunities.
  • Develop standardized processes for common operational tasks.
  • Train staff on new procedures and best practices.
  • Collect feedback and make continuous improvements.
  • Coordinate with HR on personnel policies affecting international staff.
  • Work with Communications to ensure clear distribution of policy updates.
  • Partner with Staff Engagement to implement supportive staff processes.
  • Meet regularly with department heads to address operational needs.
  • Assist in developing emergency response protocols.
  • Help monitor compliance with safety and security guidelines.
  • Participate in crisis response training and simulations.
  • Document incidents and contribute to after-action reviews.
  • Attend and participate in weekly team meetings.
  • Periodic out of hours calls are required in order to meet with staff across various time zones.
  • Collaborate with other members of the International Operations team.
  • Communicate with LGI staff regarding projects and policies that pertain to them.
  • Create a Personal Development Plan each year with assistance from your supervisor.
  • Actively learn best practices from similar operations teams of other mission organizations.
  • Regular check-ins and Day of Prayer and Evaluation debriefs with your supervisor.

Benefits

  • Equal Opportunity Employer
  • Christian organization
  • Ministry Partner Development (MPD) 101 document available for questions about support raising.
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