International Logistics Coordinator

Parts Town • Addison, IL

6d • Hybrid

About The Position

As the International Logistics Coordinator, you'll be at the center of our global logistics operation, coordinating palletized shipments throughout the U.S., Canada, and international destinations. You'll work cross-functionally with internal teams and external logistics partners to ensure products move efficiently, compliantly, and on time. From tracking shipment performance to managing documentation and supporting customer needs, you'll play an important role in delivering a world-class experience and helping our global business grow!

Requirements

• 3+ years of experience in logistics, transportation, or supply chain coordination, preferably in an international environment
• Strong knowledge of import and export procedures, international transportation, customs regulations, and trade compliance requirements.
• Strong collaborator that has experience building relationships with freight forwarders, customs brokers, and international carriers.
• Proficient in Microsoft Office Suite (strong Excel skills preferred)
• Exceptionally organized and pay attention to detail
• Can manage multiple priorities and meet deadlines in a fast-paced, evolving environment.
• Strong analytical and problem-solving abilities
• Can work independently and collaborate effectively within a cross-functional team
• Have a quality, high speed internet connection at home
• All-star communicator and are proficient in English (both written and verbal).

Nice To Haves

• A Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field is preferred
• Bilingual

Responsibilities

• Coordinate and oversee the transportation of palletized shipments to the U.S. and international destinations via ocean, air, truck, and rail
• Collaborate with Import and Export Compliance teams to ensure all shipments comply with applicable international trade regulations, customs requirements, and company policies
• Communicate effectively with freight forwarders, customs brokers, carriers, suppliers, customers, and internal stakeholders regarding shipment status and transportation requirements
• Partner with the International Sales team to develop and execute logistics solutions that meet customer requirements while optimizing transportation costs
• Coordinate with international freight carriers to arrange transportation, obtain competitive rates, and monitor shipment progress through final delivery
• Prepare, review, and maintain shipping documentation, including bills of lading, commercial invoices, packing lists, certificates of origin, and customs-related documents
• Track and monitor shipments, proactively identifying and resolving delays, exceptions, or service disruptions
• Provide timely shipment updates and exceptional customer service to both internal and external stakeholders
• Review freight invoices for accuracy, assist with freight cost management, and support freight payment and reconciliation processes
• Coordinate with warehouses, distribution centers, and transportation providers to ensure efficient cargo movement and on-time delivery
• Maintain accurate logistics records, shipment data, and transportation activities within ERP and logistics management systems
• Analyze transportation performance and support continuous improvement initiatives to enhance efficiency, service levels, and cost savings
• Assist with carrier performance reviews and support strategic logistics projects as needed.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401(k) with match
• Employee assistance programs
• Paid time off
• Paid sick time off
• Paid holidays
• Paid parental leave
• Professional development opportunities
• Hybrid Work schedule
• Team member appreciation events and recognition programs
• Volunteer opportunities
• Monthly IT stipend
• Casual dress code
• On-demand pay options

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level