International Freight Specialist

Eshipping, Llc•Parkville, MO

2d•Onsite

About The Position

The International Freight Specialist ensures the proper and timely movement of international ocean and/or air freight and information, while complying with internal and external requirements and providing exceptional customer service.

Requirements

Ability to work independently while balancing appropriate collaboration with leadership oversight
Ability to effectively interact with other employees of the organization
Excellent customer service, time management, and prioritization skills
Excellent oral and written communication skills in person and via phone
Ability to understand, interpret, and explain complex and abstract Solutions issues and respond appropriately
Able to utilize sound, independent judgment and make responsible decisions and recommendations
Excellent follow-through and detail orientation
Able to effectively utilize computer programs including Word and Excel and agency management system
High school diploma or equivalent

Nice To Haves

Industry experience preferred but not necessary

Responsibilities

Coordinate the routing of import and export bookings with airlines and ocean carriers
Initiate pick-ups and deliveries to authorized agents, carriers, and drayage companies
Prepare, handle, and process documentation including house and master air waybills, commercial documents, and customs/regulatory documents
Act as a liaison with custom brokers and agents, along with ocean and air terminal operators
Communicate effectively and timely with customers, carriers, foreign agents, and co-workers through high volume of emails and phone calls
Maintain compliance standards at all times including internal policies and procedures, external government regulations, and customer requirements
Billing Screen Preparation
Obtain CW Specialist Certificate
Maintain Department/Mode Volume Metrics as designed by supervisor/manager
Base knowledge of international portal
Other administrative duties as assigned
Maintain knowledge and awareness of applicable US and international ocean and air import and export laws and regulations