International Freight Specialist
About The Position
eShipping is a logistics and transportation management company headquartered in Kansas City, MO. We strive to provide best-in-class service to our customers through comprehensive logistics solutions that span domestic and international transportation management, warehousing, distribution, technology, business intelligence and financial services. At our core, we are a people-development company and operate under a service-oriented mission and set of core values that inspire every business decision and every daily interaction. If you're interested in joining this special team or learning more about our growing company visit https://eshipping.biz/
Requirements
- Ability to work independently while balancing appropriate collaboration with leadership oversight
- Ability to effectively interact with other employees of the organization
- Excellent customer service, time management, and prioritization skills
- Excellent oral and written communication skills in person and via phone
- Ability to understand, interpret, and explain complex and abstract Solutions issues and respond appropriately
- Able to utilize sound, independent judgment and make responsible decisions and recommendations
- Excellent follow-through and detail orientation
- Able to effectively utilize computer programs including Word and Excel and agency management system
Nice To Haves
- Industry experience preferred but not necessary
Responsibilities
- Coordinate the routing of import and export bookings with airlines and ocean carriers
- Initiate pick-ups and deliveries to authorized agents, carriers, and drayage companies
- Prepare, handle, and process documentation including house and master air waybills, commercial documents, and customs/regulatory documents
- Act as a liaison with custom brokers and agents, along with ocean and air terminal operators
- Communicate effectively and timely with customers, carriers, foreign agents, and co-workers through high volume of emails and phone calls
- Maintain compliance standards at all times including internal policies and procedures, external government regulations, and customer requirements
- Billing Screen Preparation
- Obtain CW Specialist Certificate
- Maintain Department/Mode Volume Metrics as designed by supervisor/manager
- Base knowledge of international portal
- Other administrative duties as assigned
- Maintain knowledge and awareness of applicable US and international ocean and air import and export laws and regulations
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
