International Freight Forwarding Agent

Rich Products Corporation • Buffalo, NY

2d

About The Position

ROAR Logistics, Inc. is a global transportation service provider (3PL) and U.S. Customhouse Brokerage, offering an extensive portfolio of Rail, Ocean, Air, and Road services to aid clients in the delivery of their products around the world. ROAR utilizes state-of-the-art technology to coordinate, manage and track shipments from point of origin to final destination. ROAR delivers best in class customer service and support with comprehensive operations in major markets throughout the world.

Purpose StatementROAR Logistics is looking for a dedicated and detail-oriented Import Air Freight specialist to join our team.  In this role, you will manage the arrival process of international air cargo, ensuring compliance with CBP regulations, timely customs clearance, and final delivery. Key tasks include coordinating with airlines and truckers, preparing Customs entries, and providing timely delivery. 

Requirements

• Experience: 1-3 years of freight forwarding experience, particularly in air imports.
• Education: High School Diploma required, bachelor’s degree preferred
• Knowledge: Strong understanding of U.S. import customs regulations, recent and ongoing tariff changes, incoterms, and air freight processes.
• Skills: High attention to detail to ensure timely processing of pre-alerts and arrival notices, to verify accuracy of documentation and to confirm Customs entries are fully compliant.
• Skills: Excellent communication skills.

Nice To Haves

• Skills: Proficiency in industry software (CargoWise) a plus
• CCS, LCB or other industry certification(s) preferred but not required.

Responsibilities

• Logistics Coordination: Monitor pre-alerts, and coordinate with airlines, freight forwarders, and CFS (Container Freight Stations) for arrival and cargo availability.
• Customs Clearance & Delivery:  Ensure timely Customs clearance and arrange local trucking companies for final delivery.
• Communication: Act as the primary contact for customers, providing shipment updates (tracking and tracing) and resolving discrepancies.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED