Freight Forwarding Coordinator (Ocean)

CJ LogisticsSecaucus, NJ
3d$21Onsite

About The Position

The Freight Forwarding Coordinator - Ocean is responsible for the end-to-end coordination of Ocean Export/Import shipments. This role involves managing bookings, preparing documents, and supporting customs clearance, while ensuring accurate freight settlement and billing management for all maritime shipments.

Requirements

  • Strong verbal and written communication skills
  • Excellent listening and analytical skills
  • Ability to prioritize, multitask, organize, and manage time effectively
  • English Fluency in verbal and written communications

Nice To Haves

  • Previous experience in logistics, cargo management, supply chain, customer service, dispatching
  • Warehousing, administrative work, data entry & analysis, or transportation are preferred.

Responsibilities

  • Develop and provide optimal logistics solutions for international Ocean Freight customers.
  • Coordinate with Ocean Carriers and forwarding partners to manage bookings and vessel schedules.
  • Prepare essential maritime documentation (Bill of Lading, Commercial Invoice, Packing List) and ensure accurate data entry into the TMS.
  • Execute problem resolution during the transit of all ocean shipments.
  • Coordinate pick-up and delivery schedules with ocean carriers, terminals, brokers, and customers.
  • Ensure all shipments comply with maritime regulations and Standard Operating Procedures.
  • Maintain professional communication with shippers and consignees regarding shipment status.
  • Review and settle Ocean Freight rates and various surcharges (e.g., Demurrage, Detention, Fuel).
  • Manage customer invoicing (Billing) and verify vendor payables to carriers and trucking partners.
  • Evaluate vendor market-based rates to ensure competitive pricing and cost optimization.
  • Maintain real-time visibility of shipment milestones and statuses within the TMS.
  • Proactively communicate any delays or transit issues to customers and implement contingency plans.
  • Perform other related job duties as assigned or required.

Benefits

  • Comprehensive benefits package, including full health insurance (medical, dental, and vision), 401(k), life insurance, and tuition assistance.
  • Paid time off to rest and recharge.
  • An open-door work environment that values feedback and collaboration.
  • Opportunities for career advancement within a growing company.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

1-10 employees

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