International Banking Ops Associate - Operations

U.S. Bank • Charlotte, NC

11d • Hybrid

About The Position

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One. Join a Team That Powers Global Trade and International Banking Are you passionate about international banking, global payments, and supporting the movement of commerce around the world? The Global Trade Documentary Collections team is seeking an experienced and motivated International Banking Operations Associate to help facilitate critical international banking transactions while ensuring operational excellence, regulatory compliance, and exceptional client service. This role offers the opportunity to work at the intersection of international payments, trade operations, and compliance. You'll gain exposure to complex cross-border transactions, SWIFT messaging, wire processing, and trade-related activities that directly support clients engaged in global business.

Requirements

• High school diploma or equivalent
• Three or more years of relevant work experience

Nice To Haves

• Experience in banking operations, payment operations, treasury services, international banking, or a related financial services environment.
• Experience processing wire transfers or payment transactions.
• Strong attention to detail and commitment to operational accuracy.
• Ability to manage multiple priorities in a fast-paced environment.
• Excellent analytical, problem-solving, and communication skills.
• Knowledge of SWIFT messaging.
• Experience processing international wire payments and cross-border transactions.
• Exposure to trade processing, trade finance, or documentary collections.
• Understanding of banking compliance requirements, regulations, and operational controls.
• Experience researching and resolving complex payment or operational issues.
• Familiarity with international banking products and services.

Responsibilities

• Process international and domestic wire transfers with a focus on accuracy, timeliness, and risk mitigation.
• Support the Global Trade Documentary Collections team in managing trade-related operational activities and documentation.
• Utilize SWIFT messaging platforms to process, monitor, and investigate international payment transactions.
• Review transactions to ensure compliance with banking regulations, sanctions requirements, and internal policies.
• Research and resolve payment exceptions, investigations, and operational discrepancies.
• Partner with internal business lines, compliance teams, compliance teams, relationship managers, and external banking partners across the globe.
• Monitor operational controls that protect clients and the bank from risk.
• Identify opportunities to improve processes, increase efficiency, and enhance the client experience.

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED