International Banking Operations Associate - Standby Services

U.S. Bank • Saint Paul, MN

7d • Hybrid

About The Position

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One. Help Power Global Banking Relationships Are you naturally curious, highly organized, and energized by solving complex operational challenges? Do you thrive in an environment where attention to detail, strong communication, and exceptional service make a meaningful impact? Join our International Banking Operations team and play a critical role supporting Standby Letters of Credit, a key product that helps businesses manage risk and support commercial growth around the world. In this role, you'll partner with relationship managers and business partners across the organization to deliver accurate, timely, and high-quality operational support. Whether you bring direct trade finance experience or a strong operations background and a passion for learning, this is an opportunity to build valuable expertise in international banking while growing your career on a collaborative and supportive team.

Requirements

• High school diploma or equivalent
• Five or more years of relevant work experience

Nice To Haves

• Experience supporting Standby Letters of Credit, trade finance products, or related banking operations.
• Experience in financial services, banking operations, commercial lending, treasury management, or customer servicing environments.
• Experience reviewing documentation and processing transactions with a high degree of accuracy.
• Ability to quickly learn complex processes and apply sound judgment.
• Strong attention to detail and commitment to accuracy.
• Effective organizational and time-management skills.
• Ability to prioritize work within a fast-paced environment.
• Critical thinking and problem-solving capabilities.
• Strong written and verbal communication skills.
• Ability to manage multiple priorities while meeting deadlines.
• Commitment to delivering exceptional service and operational excellence.
• Ability to collaborate effectively across diverse teams and stakeholder groups.

Responsibilities

• Support the maintenance and administration of existing Standby Letters of Credit while ensuring requests are completed accurately and within established service-level expectations.
• Process amendments to existing Standby Letters of Credit, including increases, decreases, and expiration-date extensions.
• Review financial and legal documentation for accuracy, completeness, and compliance with established procedures.
• Support maintenance activities and automatic-extension processes that require review, approvals, and execution of defined workflows.
• Prioritize incoming requests and manage competing deadlines while meeting service-level agreements.
• Collaborate with Relationship Managers and internal business partners to obtain information, resolve questions, and complete transactions.
• Communicate effectively through email, Teams, and occasional phone conversations with internal and external stakeholders.
• Research issues, identify solutions, and escalate concerns when appropriate.
• Help ensure operational excellence through accurate, detail-oriented work and a commitment to quality service.

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED