International Banking Associate

Sunflower Bank, N.A.•El Paso, TX

6d•Onsite

About The Position

At Sunflower Bank, N.A., we’re experiencing great growth. Since our founding in 1892, we've been committed to serving our communities and supporting the team members who make it all possible. As a full-service financial institution, we offer a full range of relationship-focused services to meet personal, business, and wealth-management financial objectives. Creating Possibility is not just our mission, it’s what we do every day for clients and associates. Learn more about Sunflower Bank, N.A. at sunflowerbank.com. Sunflower Bank, N.A. is looking for an energetic, highly motivated individual to fill the position of a full-time International Banking Associate at our El Paso, TX location. This full-time position works 40 hours per week. Summary: The International Banking Associate supports International Banking Specialists by assisting with client service activities and system entry. The role included direct client interaction, identifying opportunities to introduce additional products and services, and collaborating with other Sunflower divisions to meet client banking needs. International Banking Associates regularly refers clients to appropriate Sunflower partners.

Requirements

Minimum of 1 to 5 years’ successful banking/client service experience in retail, commercial, business, private banking, and/or client services industry.
Must possess experience operating in an environment that stresses both individual accountability and team-based performance.
Demonstrate ability to operate with strict adherence to policy and procedural guidelines.
Ability to complete tasks on time while maintaining a high degree of accuracy.
Ability to collaborate with other internal partners to enhance the client experience.
Strong interpersonal, organizational, written, and oral communication skills.
Adapt quickly in dealing with an ever-changing banking environment.
Must be bondable.

Nice To Haves

Associate Degree or Bachelor’s Degree preferred.

Responsibilities

Work with the International Banking Specialists and other specialists across multiple assigned regions to ensure the optimal client experience.
Provide best in class “relationship” based client experience.
Consistent communication with assigned International Banking Specialists providing updates as to workload and client interactions including client problems and/or opportunities to grow relationships.
Outstanding knowledge of and compliant operation related to Sunflower policy.
Act as a primary point of contact for the administrative needs of our International clients.
Identify opportunities and cross-sell basic banking products and services to assigned clients.
Deliver high-level service while maintaining bank integrity, and abiding by both bank and industry regulations.
Ability to Multi-task maintaining accurate and timely completion of tasks.
Perform the job in accordance with applicable industry laws and regulations as well as the policies and procedures established by the company.
Responsible for upholding Fair and Responsible Banking practices and Code of Ethics and Conduct guidelines.
Understand and participate in the Bank’s Community Reinvestment Act program.
Perform other duties as assigned.