International Admissions Counselor

Loyola Marymount University•Westchester, FL

About The Position

Reporting to a designated Undergraduate Admission leader, the International Admission Counselor supports the recruitment, admission, and enrollment of prospective international undergraduate students as part of LMU's broader undergraduate admission strategy. The position provides timely, culturally responsive counseling and communication to prospective students, applicants, admitted students, and families through email, telephone, virtual engagement, and in-person interaction. The counselor manages assigned recruitment territories and activities, develops relationships with students, families, school counselors, and educational partners, participates in application review and admission evaluation, represents LMU at recruitment events in assigned international markets, and collaborates with International Admission and Undergraduate Admission colleagues to advance University enrollment goals. The role requires approximately 8–12 weeks of international recruitment travel annually, periodic domestic travel, and evening or weekend work associated with recruitment and enrollment activities. The counselor reviews undergraduate applications and international academic records, maintains recruitment and applicant records in University systems, supports communication flows, and contributes to outreach content and recruitment resources. The position also collaborates with Transfer Admission, Enrollment Services, and campus partners on international transfer recruitment and student outreach, transition, enrollment, and support initiatives.

Requirements

Typically a bachelor's degree or an equivalent combination of education and relevant experience.
A valid passport, or the ability to obtain and maintain one, and willingness and ability to complete approximately 8–12 weeks of international recruitment travel annually, periodic domestic travel, and evening or weekend work.
Ability to communicate effectively and in a culturally responsive manner with students, families, counselors, colleagues, and external partners from varied backgrounds and educational contexts.
Strong written, oral, presentation, interpersonal, planning, and organizational skills.
Ability to manage time, balance multiple and changing priorities, meet deadlines, attend to detail, and work effectively independently and collaboratively.
Ability to compose routine correspondence independently, exercise sound judgment, recognize matters requiring escalation, and maintain appropriate confidentiality.
Demonstrated computer competency and ability to learn and use admission systems, customer relationship management platforms, standard productivity software, virtual engagement tools, and web-based technologies.
Commitment to ethical college admission practice, student-centered service, and LMU's mission, vision, and values.

Nice To Haves

At least two years of relevant experience in admission, student recruitment, international education, student services, customer service, counseling, or a related area is preferred; relevant internships, graduate assistantships, student employment, or comparable experience may be considered.
Experience with Slate or a comparable CRM.
Proficiency in an additional language.
Familiarity with international educational systems.

Responsibilities

Provide admission counseling and responsive communication to prospective international students, applicants, admitted students, and families about academic programs, application requirements, admission processes, scholarships and financial considerations, student experience, and enrollment next steps.
Participate in approximately 8–12 weeks of international recruitment travel annually in support of University enrollment goals and assigned territories.
Represent LMU at secondary schools, universities, college fairs, counselor programs, individual appointments, and other approved recruitment activities.
Manage assigned international recruitment territories and outreach, including virtual engagement, on-campus programs, yield activities, and hosting visiting students, families, counselors, and educational partners.
Develop and maintain relationships with prospective and current students, families, school counselors, educational organizations, alumni, and other appropriate recruitment partners.
Collaborate with the International Admission team and Undergraduate Admission colleagues on coordinated recruitment, admission, yield, and enrollment efforts.
Review undergraduate applications and international academic records, and evaluate candidates according to University policies, holistic review standards, committee processes, and delegated decision-making authority.
Maintain accurate and timely records of recruitment activity, communications, relationships, travel, and applicant interactions in authorized University systems.
Support management of the international admission email account and related communications with prospective students, applicants, admitted students, and families.
Contribute ideas and content for audience-specific outreach under admission leadership.
Collaborate with Transfer Admission, Enrollment Services, and other campus partners to support recruitment, application review, and enrollment of international transfer students.
Collaborate with Undergraduate Admission colleagues and campus partners on international student outreach, transition, enrollment, and student-support initiatives, referring matters outside the role's admission scope to the appropriate office.
Contribute international market and audience insight to recruitment communications, presentations, websites, publications, and other outreach resources in partnership with admission leadership and communications colleagues.
Participate in domestic, virtual, and on-campus recruitment and enrollment programs as assigned, including programs that may occur during evenings or weekends.
Remain current on international educational systems, admission practices, ethical standards, relevant University policies, assigned markets, and recruitment and applicant-engagement technologies.
Perform other duties as assigned or requested.
Exhibit behavior that supports the University's mission, vision, and values; model professional, responsible, accountable, and ethical conduct; and demonstrate outstanding customer service.