Part-Time International Admissions Assistant

Parkland College

13d • Onsite

About The Position

The Part-Time International Admissions Office Associate is responsible for providing assistance to the Coordinator of International Admissions. Responsibilities include providing front-desk office duties, clerical functions, working with and protecting confidential information, responding to emails in the International Admissions inbox, ordering office supplies for the International Admissions office and providing excellent customer service. The position requires the ability to communicate effectively and clearly in written form and verbally to a diverse population. In addition, the position requires attention to detail, and must comply with federal, state and Parkland College policies with regard to admission of international students.

Requirements

• Two (2) years of professional office experience.
• High School Diploma or GED equivalent.
• Ability to handle confidential material judiciously.
• Functional ability with Microsoft Office applications especially Word, Outlook, and Excel.
• Knowledge of proper phone business etiquette; ability to communicate diplomatically, clearly and effectively, both verbally and in writing with individuals for whom English is not their first language.
• Ability to work with diverse populations of students and understand that there are differences in culture norms from all over the world.
• Excellent customer service skills, including exercising patience.
• Must produce and sustain accurate, detail-oriented work.
• Ability to operate standard office equipment, including personal computer, multi-line telephone, scanner and copy machine.
• Ability to maintain positive working relationships with all employees.

Responsibilities

• Handle all general inquiries (walk-in, phone, and email) from visitors that come into the International Admissions office.
• Greet all visitors to the office of International Admissions.
• Assist with processing of International Admissions application.
• Assist with the coordination/execution of international student retention activities.
• Order and maintain office supplies for the International Admissions Office.
• Maintain the professional appearance of the front office and conference room.
• Open, sort, and distribute incoming correspondence, including faxes and email.
• Provide clerical support by making copies, mailing correspondence, and filing documents for International applicants, newly admitted and current Parkland College international students.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED