Internal Sales Manager

Western National Group & Umialik Insurance • Edina, MN

4d • Hybrid

About The Position

Western National Insurance Group is a private mutual insurance company with over 120 years of experience serving customers' property-and-casualty insurance needs in the Midwestern, Northwestern, and Southwestern United States. Known as “The Relationship Company®,” we define success as a measure of the relationships we’ve built over time. In everything that we do, we know that delivering a friendly and helpful interaction makes for a better experience for everyone involved. That’s the power of “nice”. At Western National, nice is something we work to bring to every person and organization with whom we partner and serve. Does this opportunity interest you? Western National is seeking an Internal Sales Manager to join our team! The individual in this role will have the opportunity to drive revenue growth by building and managing strong agency relationships, developing territory strategies, and partnering across the organization to deliver exceptional customer experience. This role also contributes to key business initiatives and offers opportunities to develop skills that support future career growth, including potential advancement into sales-oriented roles such as Territory Sales Manager based on business needs and individual performance. Location Requirement: Candidates should reside within Western National’s central region footprint (e.g., Minnesota, North Dakota, South Dakota, Wisconsin, Illinois, or Iowa) to best support business needs.

Requirements

• Bachelor's degree in business or marketing; experience in lieu of degree acceptable.
• Sales and / or marketing experience or relevant education.
• Valid and unrestricted driver’s license and acceptable driving record.
• Ability to travel occasionally (less than 10%).
• Strong organizational, time management, and communication skills.
• Ability to work independently, prioritize tasks, and meet deadlines.

Nice To Haves

• Demonstrated ability to build and maintain strong business relationships.
• Strong analytical skills with the ability to interpret data and develop actionable strategies.
• Effective conflict resolution and problem-solving skills.
• A proactive mindset with the ability to adapt quickly and learn in a fast-paced environment.
• Experience collaborating across teams and influencing outcomes.
• A competitive drive to achieve results while maintaining a customer-focused approach.

Responsibilities

• Serves as a strategic partner for existing and prospective agency partners by understanding their needs and delivering tailored solutions.
• Builds and manages strong relationships with independent agencies, acting as a trusted business partner and representing Western National’s brand and values.
• Develops and executes territory strategies, including agency management plans and growth initiatives aligned with corporate objectives.
• Analyzes sales performance metrics and agency data to identify opportunities, improve results, and drive profitability.
• Collaborates across departments, including underwriting, claims, and marketing to ensure a seamless and positive customer experience.
• Manages agency production and claims experience through reporting, performance reviews, and implementation of corrective action plans when needed.
• Owns and maintains a strong sales pipeline by identifying and pursuing new business opportunities within the territory.
• Supports and trains agency partners on corporate systems and tools through virtual channels.
• Participates in internal meetings as a sales representative and contributes to broader sales planning and strategy discussions.
• Assists in resolving customer and agency concerns related to underwriting, claims, or service, ensuring timely and effective outcomes.
• Stays informed on market trends, competitor activity, and industry developments to enhance sales effectiveness.

Benefits

• Medical insurance plan options
• dental insurance
• vision benefits
• life insurance
• disability insurance
• Health Savings Accounts (HSA)
• Flexible Spending Accounts (FSA)
• 401(k) Plan (participants are eligible for 100% matching on the first 6% of their contributions)
• Wellbeing Program, including onsite fitness studio
• Paid Time Off – including holiday, vacation, and volunteer
• 100% company-paid tuition reimbursement for approved job-relevant coursework
• access to The Institutes (Risk and insurance education)
• Paid parental leave
• Bonus opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level