Internal Operations Coordinator-Stone (Omaha)

Fireplace Stone & Patio • Omaha, NE

11h • Onsite

About The Position

We are seeking a detail-oriented and customer-focused Internal Operations Coordinator – Stone to join our Inside Operations team. This role supports the coordination of stone installation projects by managing scheduling, documentation, billing, and communication across internal teams and external partners. The Internal Operations Coordinator serves as a key liaison between builders, subcontractors, and internal departments to ensure accurate job information, efficient workflows, and a high level of customer satisfaction. The Internal Operations Coordinator – Stone is responsible for supporting daily operations by coordinating stone installation schedules, maintaining accurate job records, and ensuring clear, timely communication. This role requires strong organization, attention to detail, responsiveness, and the ability to manage multiple tasks in a fast-paced environment.

Requirements

• Ability to pass a pre-employment background check
• Basic computer proficiency, including email, data entry, and internal systems
• Strong communication and interpersonal skills
• Ability to manage time, prioritize tasks, and work as part of a team

Nice To Haves

• Experience in the construction, building materials, or related industry preferred
• 0–1 years of experience in construction-related coordination, scheduling, or administrative support preferred
• Detail-oriented with a strong service mindset and positive attitude

Responsibilities

• Schedule stone installations and coordinate commercial stone projects
• Monitor job progress and proactively follow up to prevent delays or scheduling conflicts
• Communicate scheduling updates, changes, and job status to internal teams and builders
• Coordinate service work, warranty requests, and follow-up activity as needed
• Create, update, and maintain accurate job records, contracts, and documentation
• Prepare and process invoices for stone-related work in a timely manner
• Review open jobs and orders to ensure accuracy and completeness
• Support job closeout processes and required documentation for billing
• Maintain consistent communication with builders, subcontractors, and internal teams
• Coordinate with Install & Service teams, Purchasing, Warehouse, and other departments
• Communicate material readiness, job timelines, and operational updates
• Keep management informed of issues that may impact scheduling, timelines, or profitability
• Ensure job information, schedules, and documentation are accurate and up to date
• Identify, correct, or escalate discrepancies that may impact operations or customer experience
• Provide backup support to other Inside Operations functions as needed
• Attend meetings, complete training, and support team initiatives
• Maintain professional, courteous communication with builders, subcontractors, and internal teams
• Respond to inquiries and requests in a timely and professional manner
• Keep management informed of operational issues that may impact scheduling, timelines, or profitability
• Attend meetings and complete required training
• Provide backup support to other Inside Operations or office functions as needed
• Follow company policies, procedures, and safety standards
• Maintain an organized and professional work environment
• Perform additional duties and responsibilities as assigned by management

Benefits

• Full‑time position
• Training and support to help you succeed
• Collaborative and professional work environment
• Competitive compensation and benefits package (details provided during hiring process)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed