Internal Medicine Triage Nurse RN

UnitedHealth Group•Acton, MA

1d•$29 - $52•Onsite

About The Position

Explore opportunities with Acton Medical Associates, part of the Optum family of businesses. Acton Medical Associates provides exceptional primary care for adult and pediatric patients. Our team of dedicated physicians and skilled professionals deliver personalized, top-notch support to every patient. With a focus on integrity and trust, we foster a care experience that brings confidence to patients and their families. Through our collaborative environment and commitment to clinical excellence, you’ll have the opportunity to make a meaningful impact while growing your career. Join a team at the forefront of value-based care and discover the meaning behind Caring. Connecting. Growing together. The Internal Medicine Triage Nurse is responsible for utilizing the nursing process to provide comprehensive care for the patient. He/she is responsible for clinical assessment of patients' needs and implementing a plan of action to accomplish established goals for all scheduled shifts. The Triage Nurse must be proficient in clinical skills as well as the process involved in maintaining a smooth flow of patients through the unit. The Triage Nurse will understand and utilize established patient care protocols to provide prompt efficient patient care.

Requirements

Graduate of approved nursing school
Current Massachusetts nursing license; BCLS
Current CPR certification
Knowledge of ambulatory care nursing for adult and/or pediatric illnesses
Experience using EMR systems

Responsibilities

Works full time, on site, to support the clinical operations of AMA-PC
Triages patients over the telephone. Assesses and evaluates their concerns. This includes screening the illness, advising the patient in home self-care when appropriate and facilitating an office visit with physician when necessary. Responsible to decide and coordinate timeliness of visit i.e., emergency room, urgent, this week, next week, etc.
Teaches patients (and parents/guardians/family members) about diagnosis, treatment, medications and diet
Provides emotional support to patients and parents.
Coordinates patients' needs with all other departments as needed
Completes all required paperwork and documents care rendered in all appropriate locations
Uses the electronic medical record to document patient care and to communicate with providers and other staff regarding same
Refills patient prescriptions adhering to principles of safety and medical knowledge
Responsible to assist staff members and to stay current with procedures, policies: and protocols
Maintains patient confidentiality
Acts as preceptor for new staff members and students