Internal Medicine Triage LPN

UnitedHealth Group•Acton, MA

7h•$20 - $36•Onsite

About The Position

Internal Medicine Triage LPN is responsible for utilizing the nursing process to provide comprehensive care for the patient. He/she is responsible for clinical assessment of patients' needs and implementing a plan of action to accomplish established goals for all scheduled shifts. The Triage LPN must be proficient in clinical skills as well as the process involved in maintaining a smooth flow of patients through the unit. The Triage LPN will understand and utilize established patient care protocols to provide prompt efficient patient care.

Requirements

Currently licensed as an LPN in the state of Massachusetts
Current CPR certification
Experience using EMR systems
Knowledge of ambulatory care nursing for adult and/or pediatric illnesses

Responsibilities

Works full time, on site, to support the clinical operations of AMA-PC
Triages patients over the telephone. Assesses and evaluates their concerns. This includes screening the illness, advising the patient in home self-care when appropriate and facilitating an office visit with physician when necessary. Responsible to decide and coordinate timeliness of visit i.e., emergency room, urgent, this week, next week, etc.
Teaches patients (and parents/guardians/family members) about diagnosis, treatment, medications and diet
Provides emotional support to patients and parents.
Coordinates patients' needs with all other departments as needed
Completes all required paperwork and documents care rendered in all appropriate locations
Uses the electronic medical record to document patient care and to communicate with providers and other staff regarding same
Refills patient prescriptions adhering to principles of safety and medical knowledge
Responsible to assist staff members and to stay current with procedures, policies: and protocols
Maintains patient confidentiality
Acts as preceptor for new staff members and students
Weekend rotation is required