Internal Medicine Physician
About The Position
Mass General Brigham (MGB) is one of the United States’ leading healthcare systems, including Massachusetts General and Brigham and Women’s Hospitals, both major teaching affiliates of Harvard Medical School. The International Patient Center (IPC) serves thousands of patients each year from more than 120 countries, providing a complete service for patients visiting the hospital from countries outside of the United States. The IPC works to serve referring physicians, payors, and internal clinical specialists, as well as to support patients throughout their care journey. The center staff includes physicians, administrators, multi-lingual patient liaisons, and intake specialists who coordinate the multiple components of each international patient’s visit to Boston for medical care.
Requirements
- Licensed and board-certified internal medicine physician in good standing with demonstrated customer service and team practice skills.
- Eligible for clinical privileges in internal medicine at both BWH and MGH.
- Proven clinical skills with experience in either or both primary care and hospital medicine.
- Patient-centered approach to clinical care with additional focus on other key stakeholders: international referral sources and payers.
- Proven customer service/excellent bedside manner.
- Excellent oral and written communication skills.
- Ability to work independently toward departmental and organizational goals.
- Proficiency in a second language preferred (Arabic, Spanish, Chinese).
- Proven competency in electronic medical records, desktop applications including CRM, e-mail, and telemedicine technology.
- Knowledge of all aspects of safety and ability to ensure a safe environment for patients and staff.
- Knowledgeable and compliant in all hospital, State, and Federal regulatory requirements, including hospital policy and procedures applicable to work performance.
- Ability to effectively participate in efficient, patient-oriented day-to-day operations, follow and maintain policies and procedures, suggest changes, as necessary, and function as part of a medical team; respond to safety reports.
Nice To Haves
- Minimum of 5 years of practice preferred.
- Occasional travel may be required.
Responsibilities
- Provides primary and focused care management to BWH and MGH international patients during their stay in Boston for specialty management of often complex conditions.
- Cares for a culturally diverse group of patients from around the world.
- Rounds on all international inpatients weekly at both BWH and MGH with a focus on care coordination with clinical teams and optimizing patient experience.
- Coordinates care between multiple specialties across MGB.
- Communicates regularly with patients’ referring physicians from their home country, embassy medical coordinators, and other third parties on the status of the patient’s treatment.
- Serves as a clinical resource for all IPC staff in the triaging of new cases, clinical questions, and ordering/documentation requests.
- Participates in QA/QI reviews of international patient cases.
- Conducts comprehensive “executive physical exams” for international patients according to pre-established guidelines.
- Travels to offsite meetings (domestic and international) with key stakeholders.
Benefits
- Competitive salary and benefits.
- State-of-the-art EMR and enterprise data warehousing.
- World-class integrated specialty network.
- Professional development programs.
- Flexible working with limited weekend or night call responsibilities.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
