Internal Manager in Training

Circle K•Shelby Township, MI

39d•Onsite

About The Position

This role is for an Internal Manager in Training within the Great Lakes BU, Region 05, Market 03, located at 8069 22 Mile Rd, Shelby Twp, Michigan 48317. The position offers flexible shift availability, including days, evenings, overnights, and weekends, and is a full-time opportunity. The company's mission is to make people's lives a little easier every day, supported by a global family of 150,000 people in over 17,300 stores and 27 countries. Circle K is committed to helping employees achieve their goals and grow with the company, emphasizing its culture and values in people development, service, and achievements. The company believes that when employees grow, the company grows together.

Requirements

High School diploma or GED preferred.
Experience in retail sales preferred.
Experience to perform the essential duties, responsibilities and working in the conditions described below.
Ability to supervise and train for the use of equipment, tools and materials listed in the Customer Service Representative (CSR) and Assistant Site Manager (ASM) job description.
Ability to supervise and manage the functions listed in the CSR and ASM job description.
Ability to use computer, or acquire those skills necessary to use a computer at the site, which includes analysis of reports, inventory control, cash control, counseling notices, etc.
A valid driver’s license and adequate transportation to/from bank and corporate management meetings.
Ability to communicate (orally and in writing) in English.
Perform other duties as assigned or delegated by his/her supervisor.

Responsibilities

Recruit, hire and train positive, enthusiastic employees, ensuring excellent customer service.
Develop, manage and assign tasks appropriately to ensure the site is clean, adequately stocked, organized and well kept based on Company standards.
Maintain a professional and supportive image among subordinates and supervisor.
Schedule employees within Company guidelines to maximize customer service and maintain site image.
Implement non-discriminatory related management skills while hiring, training, counseling, motivating and separating employees.
Develop positive and professional relationships with all suppliers.
Promote excellent service and resolve customer complaints in a timely, professional manner.
Promote and ensure a safe, positive public image within the neighboring community.
Prepare on-going and timely performance appraisals in writing for all employees, providing proper performance based feedback.
Train all employees ensuring that customer service, site image and marketing execution meet Company standards.
Train all employees on safety procedures and promote safety awareness.
Develop ways and means to ensure that all employees receive proper communication in a timely manner.
Establish periodic on-going communication meetings with all site employees and the Market Manager.
Evaluate and develop specific action plans to address the needs of the site in order to reach the desired objectives.
Organize and maintain all site files and manuals.
Manage and supervise store employees to ensure that all required and requested reports due are completed accurately and timely.
Manage and supervise store employees to ensure that all merchandise is stocked, attractively displayed and priced correctly.
Ensure that all required employment related posters and signs are in a place that is easily accessible to all employees.
Analyze daily sales and expense information and take appropriate action to maximize sales and net profits.
Budget and forecast P&L lines, as well as understand and manage merchandise margins.
Safeguard and account for all money received and disbursed.
Perform all other financial analysis necessary to maximize sales and net profits.
Perform approximately all work indoors but will be required to work outside in order to clean parking lots, gas pumps, take out garbage, etc.
Be exposed to occasional cold temperature extremes while supervising or managing store employees performing occasional work in a walk-in cooler and/or freezer.
Be exposed to occasional noise.
Work with a minimum of direction and supervision.
At all times work as an effective manager, supervisor and leader.