Internal Evaluator

JSX • Dallas, TX

4d • $60,700 - $74,400

About The Position

The Internal Evaluator conducts and administers audits of JSX operational processes, regulatory compliance, and adherence to established safety standards. As part of the Safety team, the role plans and performs internal evaluations in accordance with the Safety Policies and Procedures Manual (SPPM) and Internal Evaluation Program (IEP) Manual. The evaluator assesses operational performance, documents findings, conducts interviews and observations, and communicates results to organizational leadership. The role also helps identify hazards, assess risk controls, and recommend improvements to strengthen operational safety and compliance.

The position supports the daily administration and operation of JSX's Aviation Safety Action Program (ASAP), contributes to safety data and root cause analysis, and communicates emerging safety trends. It involves working with Crewmembers and leaders across Flight Operations, Maintenance, Ground Operations, and other departments, as well as travel to operating locations. Travel averages up to 50%, and audit assignments may require work outside normal business hours or with limited advance notice.

Requirements

• High school diploma or equivalent.
• At least 18 years of age.
• A four-year degree in an Aviation Safety-related field, or at least four additional years of experience in Internal Evaluation Programs, auditing, project management, technical writing, or airline operations.
• At least two years of aviation experience in a Part 121 or Part 135 operating environment.
• Airline operational experience in maintenance, flight operations, ground operations, or a related discipline.
• IOSA Auditor or ISO Auditor certification.
• Experience conducting research, reviewing technical information, and preparing professional reports or documentation.
• Ability to audit and compare technical documents against FAA Dynamic Regulatory System (DRS) resources, FAA Data Collection Tools (DCTs), and/or other applicable regulatory standards.
• Ability to understand and interpret airline operational and technical documents, procedures, and data.
• Strong analytical, organizational, and problem-solving skills.
• Proficiency with Microsoft Word and Excel.
• Ability to manage projects, coordinate multiple assignments, and meet deadlines.
• Strong written and verbal communication skills, including the ability to clearly explain complex situations and technical findings.
• Comfort facilitating meetings and communicating with Crewmembers, business partners, and leaders at all organizational levels.
• Ability to work independently, take initiative, and stay organized with minimal supervision.
• Strong attention to detail and effective time-management skills.
• Ability to adapt to changing circumstances and operational priorities while maintaining professionalism.
• Flexibility to complete assignments with limited notice, outside normal business hours, and at various operating locations.
• Ability to travel to operating locations and other destinations as needed, averaging up to 50% travel.
• Must possess and maintain a valid passport or otherwise be cleared for international travel.

Nice To Haves

• Bachelor's degree or equivalent professional experience.
• One to two years of air carrier auditing experience.
• Previous experience working within an airline Safety Department.
• Experience conducting aviation safety evaluations, operational audits, risk assessments, or safety assurance activities.
• FAA Commercial Pilot or Airline Transport Pilot (ATP) certificate, Aircraft Dispatcher certificate, or Airframe and Powerplant (A&P) certificate.
• Working knowledge of applicable Code of Federal Regulations (CFRs), Operations Specifications (OpSpecs), FAA Order 8900.1, OSHA requirements, and other relevant regulatory guidance.
• Experience auditing to International Air Transport Association Operational Safety Audit (IOSA) standards or completion of IOSA conformance auditor training.
• Previous experience with a Department of Defense (DoD)-approved air carrier or conducting audits against DoD standards.
• Experience managing audit budgets, tracking expenses, or supporting audit program financial administration.
• Familiarity with aviation safety reporting systems, root cause analysis, and safety performance monitoring.
• Experience supporting ASAP or other aviation safety reporting and assurance programs.

Responsibilities

• Plan, prepare, and conduct Internal Evaluation Program audits under JSX's SPPM and IEP Manual.
• Evaluate operational processes, performance, and compliance with applicable FAA regulations, company policies, and safety standards.
• Review operational and technical documents against FAA requirements, regulatory standards, and approved procedures.
• Conduct and document interviews, observations, and operational assessments to evaluate compliance and identify hazards.
• Document audit findings, prepare reports, and enter results in the Company Reporting System.
• Facilitate audit inbriefs and outbriefs with organizational leadership, communicating findings, observations, and recommendations.
• Identify process improvements and recommend policy or procedural changes to Safety Performance Assurance leadership.
• Support the daily administration, management, and operation of the Aviation Safety Action Program (ASAP).
• Analyze data and conduct root cause analysis to identify adverse events, operational trends, and potential safety risks.
• Help identify hazards, evaluate risk controls, recommend safety improvements, and monitor operational safety programs.
• Perform assigned responsibilities in accordance with directives established by the Director of Safety.
• Promote a proactive safety culture through training, presentations, and professional interactions.
• Communicate audit results, significant findings, and emerging safety trends to affected departments and leadership.
• Contribute to internal safety newsletters and communications about trends, observations, and lessons learned.
• Participate in internal monitoring activities and engage with industry safety professionals through relevant conferences and events.
• Build collaborative relationships across departments to encourage safety awareness, compliance, and continuous improvement.
• Maintain accurate audit records, supporting documentation, and program reporting.
• Coordinate audit activities, schedules, and administrative requirements across operating locations.
• Support project management activities and initiatives to improve safety assurance programs.
• Assist with additional Safety Department projects and responsibilities as operational needs evolve.
• Travel to JSX operating locations and other destinations as needed to support audits and safety program activities.
• Perform other responsibilities as assigned, including duties that may change with operational circumstances or business needs.

Benefits

• Medical plans beginning at $110 per month; coverage eligibility begins on the first of the month following the start date.
• 100% employer-paid dental and vision coverage.
• Up to $2,100 annually for HSA contribution.
• Short-term and long-term disability coverage at no cost.
• Free non-revenue standby travel on JSX.
• Deeply discounted standby travel on other major domestic and international airlines for the employee and qualifying immediate family.
• 401(k) match of 50% of the first 8%.
• Flexible PTO plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED