Internal Controls Consulting, Experienced

Blue Shield of California•Oakland, CA

1d•Hybrid

About The Position

The Internal Controls Advisory Services team provides objective consulting and advisory services to help management establish and maintain an effective system of internal controls. The team supports Blue Shield of California’s objectives by evaluating and improving risk management and control processes through a systematic, disciplined approach. The Internal Controls, Experienced position reports to the Principal, Internal Controls Advisory Services and works under the guidance of senior team members to support internal controls assessments, advisory engagements, and remediation activities. The organization emphasizes developing leaders at all levels, creating opportunities for personal, professional, and financial growth, and fostering creative and critical thinking, high-performing teams, results-oriented work, and continuous learning. This is a hybrid role. Employees work in the office according to the company’s hybrid workplace model, which for most teams means two days each week. Employees who live more than 50 miles from an office location will coordinate with their manager to determine in-office time based on business needs.

Requirements

Bachelor’s degree, or a high school diploma/GED and four years of additional relevant experience in lieu of a degree.
At least 3 years of prior relevant experience in internal audit, internal controls, risk advisory, compliance, SOX, or a related field.
Working knowledge of internal controls, risk assessment, process documentation, and control testing.
Ability to analyze information, identify issues, and communicate observations clearly and professionally.
Strong organization and attention to detail, with the ability to manage multiple assignments and meet deadlines.
Ability to collaborate effectively with team members and business partners in a dynamic, hybrid environment.
Proficiency with Microsoft Excel, Word, and PowerPoint.

Nice To Haves

CPA, CIA, CISA, or progress toward a relevant certification.
Experience in the health insurance or healthcare industry.

Responsibilities

Demonstrate professionalism, objectivity, and integrity in assigned work, and escalate issues to senior team members as appropriate.
Support assigned phases of healthcare operational process assessments, including planning support, walkthroughs, fieldwork, control testing, and finding validation.
Execute and document control testing using established test procedures and the COSO framework; help document process flows and risk and control matrices (RCMs).
Review policies, procedures, and supporting evidence against established requirements, and raise potential gaps or improvement opportunities to the engagement team.
Assist in identifying root causes of findings and drafting recommendations for review by senior team members.
Prepare accurate, well-organized workpapers, status trackers, and draft deliverables in line with team standards.
Request and track documentation from process owners, and follow up on open items to keep assigned work on schedule.
Assist with internal and external audit requests by gathering supporting documentation and tracking responses.
Track remediation activities and review supporting evidence for completed corrective actions, escalating delays or concerns to senior team members.
Coordinate meetings with business partners and stakeholders, including scheduling, preparing supporting materials, tracking follow-up items, and facilitating timely completion of requested activities.
Gather, organize, and validate information for executive and leadership reporting, working with stakeholders to resolve questions, discrepancies, and incomplete information.
Reconcile supporting details and data across source information, status trackers, and reporting materials to help ensure executive reporting is accurate, complete, and consistent.
Assist in preparing recurring and ad hoc executive reporting by consolidating updates, validating supporting information, and maintaining reporting documentation.
Participate in internal controls training, knowledge sharing, special projects, and team initiatives as assigned.