Internal Communications Specialist

Wichita Public School•Wichita, KS

11d•Onsite

About The Position

The Internal Communications Specialist develops and delivers internal communication strategies, tools and messages that support district priorities. This position focuses on clear, timely and engaging internal communication to help employees understand the purpose behind decisions, connect their work to organizational goals and increase employee engagement. Creativity and the ability to develop tools and messages that resonate with a diverse audience are crucial for this position.

Requirements

Extensive knowledge of internal communication, message development, content management systems, and monitoring and analytics tools.
Proven research and writing skills.
Ability to develop messages that resonate across a wide variety of audiences.
Ability to simplify complex information and provide it in an easy-to understand method to multiple audiences.
Effective written and verbal communication skills, including a clear demonstration of tone and styles with platforms and audiences in mind.
Excellent grammar and proofreading skills.
Attention to detail.
Strong understanding of different communication platforms and tools.
Capable of working effectively and cooperatively (in-person, on the internet and on the phone) with people from diverse ethnic and educational backgrounds.
Proven project management skills with the ability to organize, prioritize, re-prioritize following interruption of work flow, problem solve and meet deadlines.
Demonstrate consistent work ethic and respect necessary to maintain a cooperative and cohesive work environment.
Working knowledge of the Microsoft Office suite and design-specific software.
Safeguard confidentiality of privileged information.
Continuous upgrade of skills is expected.

Nice To Haves

Bachelor's degree in communications, journalism or related field desired, though other educational backgrounds considered if experience and proven skill set is demonstrated.
Basic knowledge in graphic design and video production are preferred, but not required.
Stay abreast of professional communications, marketing and school-related practices.

Responsibilities

Partner with district leadership and departments to translate organizational priorities and initiatives into employee-centered messaging that support understanding, trust and alignment.
Enhance internal communication tools, such as the existing Wichita Public Schools intranet, to align with employee needs.
Develop engaging communication for internal platforms, including employee newsletter, intranet content, talking points and presentations.
Ensure messaging is consistent, accessible, and aligned across all internal channels.
Evaluate effectiveness of internal communication tools and messaging and make recommendations on improvement.
Use measurement tools to evaluate existing work, recommend strategies to grow engagement.
Develop tools for and support internal feedback opportunities and suggest ways to incorporate employee insights into communication planning.
Work as part of a team to develop communication campaigns and engagement programs and events.
Work as part of a team to develop and maintain master content calendar.
Serve on district committees as requested by leadership.
Attend district and community events as needed.
Assist with crisis communication as needed.
Assists with various communication projects, provides general office support and additional duties as assigned by supervisor.