Internal Communications Specialist

BrexSan Francisco, CA
$108,950 - $131,188Hybrid

About The Position

Brex is seeking an Internal Communications Specialist/Manager to be the engine behind how the company communicates internally, ensuring employees globally are informed, aligned, and engaged. This role will own the coordination and execution of company-wide All Hands meetings and develop/distribute communications across various channels to connect employees with the company's mission, strategy, and culture. The position requires a blend of operational rigor, creative storytelling, and the ability to influence without authority in a fast-paced environment. The role requires the individual to be onsite 3 days per week at the San Francisco hub office.

Requirements

  • 3+ years of experience in internal communications, employee communications, talent brand, content, marketing, journalism, People programs, or a related field.
  • Exceptional writing and editing skills, with the ability to craft clear, concise, and compelling communications for a variety of audiences. A writing assessment will be part of the interview process.
  • Strong project management and organizational skills, with the ability to manage multiple priorities and stakeholders simultaneously paying attention to details and holding a high bar for quality.
  • Excellent judgment and discretion when handling sensitive or confidential information.
  • Ability to work independently, take initiative, and operate effectively in a fast-paced, ambiguous environment.
  • Strong interpersonal skills and the ability to build productive working relationships across teams and levels.

Nice To Haves

  • Experience supporting company-wide events such as All Hands, Town Halls, leadership offsites, or other employee-facing programs.
  • Experience supporting communications through a merger, acquisition, organizational transformation, or other significant periods of change.
  • Experience producing video, presentation, or multimedia content for employee audiences.
  • Familiarity with employee engagement, communications, or analytics platforms and tools.

Responsibilities

  • Support the planning and execution of company-wide All Hands meetings and other employee events, including agenda development, speaker coordination, content review, production logistics, day-of execution, and post-event follow-up.
  • Partner closely with senior leaders and key stakeholders to align on themes, timing, and content for key employee communications and events.
  • Draft and edit a wide range of content including Slack announcements, presentations, employee resources, leadership communications, and internal documentation.
  • Own recurring communications programs and business rhythms, including All Hands follow-ups, leadership summaries, newsletters, and employee updates.
  • Maintain editorial calendars and communication plans that map to key business milestones, company priorities, and cultural moments.
  • Support communication strategies during periods of organizational change and transformation, ensuring employees have the context and clarity they need to navigate change.
  • Develop manager guidance, employee FAQs, and communication plans to support key company initiatives and rollouts.
  • Improve communication consistency, structure, and scalability across teams through templates, processes, and best practices.
  • Measure and analyze the effectiveness of internal communications through engagement metrics and employee feedback, using data to continuously improve reach and resonance.

Benefits

  • Equity and other forms of compensation may be provided as part of a total compensation package.
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