Internal Communications Manager

Haag, a Salas O'Brien Company•,

1d•$100,000 - $110,000

About The Position

We are seeking an Internal Communications Manager to join the Corporate Communications team and help bring Salas O’Brien’s story to life from the inside out. This team shapes how Salas O’Brien is understood, inside the company and in the market, connecting business priorities to clear, consistent communication so team members are aligned, leaders are equipped, and clients and partners see the value Salas O’Brien delivers. This role plays a critical part in that mission, supporting our firm’s continued growth as a destination employer and one of the most respected engineering and technical services firms in the industry. The Internal Communications Manager will report to the Director of Corporate Communications and will own and lead defined internal communication channels and programs, operating within an established enterprise-wide strategy while helping advance and refine our approach over time. This role will also contribute meaningfully to the evolution of our internal communications function, particularly through the ongoing development of our intranet and team member experience hub, and by helping connect new team members more seamlessly with company-wide communications. As the function grows, this role is expected to help shape, build, and lead future team resources, including potential direct reports. This is a hands-on role for a communications professional with 7+ years of experience who brings strong writing and execution skills, sound judgment, and the ability to take ownership of work and move it from concept to execution with minimal oversight. The ideal candidate operates confidently within established frameworks, makes thoughtful decisions independently, and knows when to escalate or partner. They will execute thoughtfully, contribute to continuous improvement, and partner closely with the Corporate Communications team, cross-functional stakeholders across HR, IT, Legal, Finance, Marketing, and technical groups, and company leaders.

Requirements

Bachelor’s degree in communications, marketing, journalism, or a related field preferred
Seven or more years of experience in internal communications, corporate communications, marketing, or a related role
Demonstrated ownership of internal communications programs, channels, or campaigns, with experience operating with some oversight from a senior leader
Experience managing internal communication channels such as email platforms, intranet tools, or SharePoint-based environments
Experience with audience segmentation, channel strategy, and writing for company tone and audience
Proven ability to manage work independently and deliver high-quality outputs with minimal oversight
Strong writing and editing skills, with the ability to adapt tone for different audiences and communication types
Ability to translate complex or technical input into clear, structured, and accessible content
Ability to determine appropriate communication channels and approaches based on audience, timing, and intent
Strong critical thinking and decision-making within established strategy and frameworks
Use AI and automation tools thoughtfully to streamline workflows, improve consistency, and increase efficiency
Experience operating communication channels such as email and intranet with a focus on usability and engagement
Comfortable using analytics and performance data to evaluate effectiveness and inform improvements
Identify opportunities to improve communications, processes, and channel effectiveness over time
Experience partnering with subject matter experts and managing competing priorities
Strong organizational skills, attention to detail, and ability to manage multiple timelines and deadlines
Sound judgment in day-to-day decision-making, including when to act independently and when to escalate
Comfort mentoring others and contributing to the growth of a function over time
Comfortable navigating ambiguity and asking questions to clarify needs
Takes initiative to move work forward while ensuring alignment with broader goals
Brings ideas to improve communications, processes, and channel effectiveness over time
Willingness to take on a variety of projects as priorities evolve

Nice To Haves

Experience in a professional services or B2B environment
Familiarity with SharePoint, Axios HQ or similar internal communications platforms
Experience using project management tools (e.g., Asana) to manage tasks, timelines, and deliverables
Hands-on experience with AI tools and prompt-based workflows to draft, refine, or distribute communications

Responsibilities

Lead internal updates and key initiatives end-to-end, partnering with internal teams to draft communications and manage distribution through approved channels
Own and manage key company e-newsletters using Axios HQ, including content planning, timelines, SME coordination, publishing, and performance tracking
Serve as the internal owner and subject matter expert for Axios HQ, advising internal teams on effective use, segmentation, and internal communications best practices
Apply audience segmentation and targeting to ensure communications reach the right groups effectively, including newly integrated team members following merger transitions
Apply analytics and feedback to evaluate effectiveness and recommend refinements, with attention to engagement trends across business units and audience segments
Partner with the merger integration team to support a smooth transition from merger-specific communications into standard company-wide channels, helping improve post-integration engagement
Make day-to-day decisions on timing, channel, and approach within established strategy and frameworks, escalating thoughtfully when needed
Write, build, and maintain content across the intranet, including news, updates, and resource pages
Lead support for new sections and initiatives in partnership with internal teams, ensuring content is clear, structured, and easy to navigate
Collaborate with internal technical and governance teams to implement updates and enhancements
Help drive the continued evolution of our intranet and team member experience hub, including managing timelines, tasks, and milestones associated with intranet improvements, helping vet potential platforms, partners, and solutions, supporting needs assessments, surveys, and team member input gathering, translating priorities and requirements into well-structured, usable content, supporting rollout, adoption, and ongoing improvement efforts, and reinforcing content governance, structure, and consistency as the platform evolves
Contribute ideas to improve the experience for new team members, including how merging teams engage with company-wide content
Support development of internal presentations and materials, including maintenance of a shared internal slide library
Coordinate with designers and internal teams to source content, manage timelines, and ensure accuracy
Support pre- and post-communications for leadership meetings and company-wide updates, including publishing recordings and follow-up materials
Own analytics and reporting for internal communications effectiveness, reviewing dashboards and engagement data across channels
Identify trends, insights, and opportunities to improve engagement, clarity, and efficiency
Lead post-campaign reviews and translate findings into clear recommendations and actions
Support ongoing evaluation and improvement of internal communications tools and processes
Help shape and grow the internal communications function over time
Contribute to defining roles, scope, and priorities as the team evolves, including support for future team resources such as a coordinator
Mentor, coach, and guide internal communications team members as the function grows
Bring forward improvements to processes, workflows, and team operating rhythms
Support translations using approved company tools for internal materials and policies
Maintain and update company statistics (e.g., headcount, revenue) used in internal materials
Support internal holiday and special occasion messaging