Internal Communications Lead

Lotte Biologics Usa•Syracuse, NY

8d•Onsite

About The Position

The Internal Communications Lead is a dynamic position responsible for developing, managing, and executing comprehensive internal communication strategies that foster transparency, alignment, and employee engagement across our organization. This individual will coordinate key internal messages and serve as a central resource to ensure consistent, high-quality communication across all levels and departments of the company with the ability to anticipate needs, think critically, and offer solutions to problems with a high level of professionalism and confidentiality.

Requirements

Bachelor’s Degree preferable with concentrated study in Communications, Public Relations, Marketing, Journalism, Event Planning or equivalent experience.
5+ years of progressive experience in internal or corporate communications.
Strong writing, editing, and verbal communication skills with a keen attention to detail.
Proficient in Microsoft Office.
Ability to collaborate across departments and influence without direct authority.
Experience managing digital platforms (e.g., SharePoint, internal newsletters, email tools).
Strong organizational and project management skills; capable of managing multiple priorities and deadlines with the ability to drive execution to completion.
Familiarity with branding and communication standards in a corporate environment.
Working knowledge of change management and employee engagement strategies.

Responsibilities

Develop and implement internal communication plans aligned with business objectives and company values.
Plan, edit, and write content for site events, coordinate and plan internal events.
Manage weekly updates to HQ utilizing standard templates
Establish and maintain standards, templates, and best practices for internal communications across the organization.
Structure and deliver site-wide communication by creating content, providing context, and helping connect the dots across the organization.
Serve as a communications advisor to cross-functional teams, helping them align their messages to internal communication standards.
Review communications drafts, provide edits, recommendations on appropriate audience, timing, etc.
Partner with Marketing & Strategic Initiatives to ensure alignment with brand strategies.
Manage site calendar of communications/events; create process for centralized internal communications for site.
Partner with site functional teams to understand their communication needs and provide guidance on timing, structure, and delivery.
Review and revise content created by other departments to ensure alignment with tone, format, and messaging guidelines.
Provide templates, toolkits, and training to stakeholders to support effective self-service communication efforts.
Create, curate, and manage original content for internal channels including emails, newsletters, digital signage, and the internal employee site, My Connect.
Draft and edit executive messages, organizational announcements, and major initiative updates.
Maintain and enhance the employee site, My Connect, by updating content regularly and ensuring its relevance and accessibility.
Collaborate with digital teams on improvements, structure, and functionality of communication platforms.
Support senior leaders with internal communication planning, talking points, and key messages to ensure clear, consistent communication.
Develop presentations, speaking notes, and materials for site-wide initiatives and leadership updates.
Coordinate a cadence of senior leader communications with broader teams (i.e. gemba walks, coffee talks, departmental town halls, etc.).
Coordinate the planning and execution of leadership town halls and other site-wide communication forums (virtual or in-person).
Develop agendas, run-of-show documents, supporting materials, and post-event communications and/or surveys.
Project coordination/management.