Internal Business Development - Broker Sales

Manulife•CAN, Manitoba - Full Time Remote, AB

11d•CA$85,500 - CA$125,500•Remote

About The Position

The focus of an IBDM is to promote and educate Brokers on our Manulife Bank solutions. This will involve managing and deepening existing mortgage broker relationships and prospecting for new ones. You will continually develop positive relationships through targeted call campaigns, virtual meetings and professional telephone and email sales activity. You will develop, maintain, and expand both internal and external relationships within a specified geographic territory through regular strategic contact with Mortgage Brokers and your territory partners, as articulated in your quarterly business plan.

Requirements

College or University degree in a related field
Minimum 2 years experience in the banking and mortgage brokerage industry
Strong understanding of mortgage underwriting
Experience conducting virtual meetings and presentations
Ability to analyze sales data and reports
Business planning and territory management skills
Strong communication and interpersonal skills, with the ability to build and maintain relationships
A strong passion for learning and development

Nice To Haves

Strong knowledge of Microsoft Office, Salesforce, Power BI, and Adobe platforms is an asset
Demonstrated ability to persuade and negotiate through consultation and active listening skills
Proven sales acumen, business development and prospecting aptitude
Execution of a repeatable and measurable sales process
Ability to provide underwriting expertise
Able to cultivate strong relationships with both clients and internal partners
Has strong time management skills and the ability to prioritize
Demonstrates effective communication, organization and collaboration
Takes initiative, is a positive influence and thrives in a fast-paced work environment – a fast learner and self-starter with a strong desire to win
Is flexible and able to adapt to change, including changing priorities and tight deadlines
Has strong problem-solving and analytical skills; ability to investigate problems without supervision
Is results driven and team oriented
Comfortable with pay-for-performance compensation structure
Coachable: Being receptive to feedback, willing to learn, embracing continuous improvement

Responsibilities

Understand and present our selling strategy to mortgage brokers through our Manulife Bank sales education series
Work with External Business Development Managers (BDM) to determine ideal candidates for the educational program
Provide knowledge checks along the way to master status
Develop, host and present virtual meetings for all brokers on your list
Support the broker through the entire process from pre-application to funding
Provide support and management to National Desks to solicit mortgage deals
Manage funding ratios with brokers in their portfolio
Process referred and existing broker client deals.
Manage the transition of mortgage brokers to the external BDM upon successful completion of the educational series and achievement of a volume threshold or target # of funded deals.
You will also manage the transition of mortgage brokers who fall below the required threshold for external BDM support to your support.
Complete analysis of the mortgage brokers to identify who should be terminated from the relationship with Manulife Bank based on production.
Build relationships and collaborate with key partners across the organization to facilitate Mortgage Broker requests (i.e. Compliance, Client Services, Marketing, Events, Product, etc.)
Handle and organize your daily tasks effectively to achieve productivity metrics in a way that best supports mortgage brokers and the sales region as a whole
Leverage technology to create efficiencies within your territory and overall sales team